Refresh Dental

Doctor Oberg was referred to me by a family member who travels quite far to see her. I know why. She is excellent. Kind, understanding, thorough and I trust her completely. My hygienist is also very professional and gentle and I appreciate her supportive manner. I have always received excellent care from Refresh Dental and all their staff. 6 family members have now gone here.

I have been with Refresh dental since 2016, staff were amazing and thier services was highly recommended. I was only disappointed this morning, my daughter was scheduled 8:00 am with nitrous and my son's appointment will come next after my daughter. When I got to the clinic, it came up that my daughters appointment was changed to 9:30am. I decided to cancelled my daughter's appointment coz she can't wait another hours as she was hungry. I also found out that they did not book any appointment for my son.Sigh!!! I don't know what happen to the booking receptionist. I woke up my kids early and it come up like this, it's not fair and time wasting. I hope it will not happen again to any of thier clients.

If I could give zero stars. I would. Horrible service and horrible staff. I have direct billing but for some reason the staff at this office at not able to figure out how to apply it. I have spoken with everyone at the office over 20 times the past month, had numerous three-way calls with my insurance and the dentist office and have been told by my insurance that it is something wrong on my dentist part. If you would like fast easy service I suggest going somewhere else. Never in my life have I dealt with such nonsense. How does a dentists office not understand insurance policies, is this not what you do everyday?

OMG Best Dentist I have ever had hands down! Dr. Evanson, does amazing work would recommend him to everyone. Office manager Deena was great to work with, very understanding and compassionate, and wiggled me in to fix a broken tooth. Both took the time with me last night to figure out a game plan, to fix my smile...Loving this NEW TEAM!!!!!

If I could rate this service with zero stars, I would do so without hesitation. The doctor may be competent, but their customer service is abysmal. They consistently double-book appointments, forcing clients to wait for 15 to 30 minutes. The clinic shows little regard for client's time and only values their own. The receptionist is unprofessional and prone to mistakes. The hygienists are also terrible, frequently scheduling and then canceling appointments at the last minute. Many of them are rude. I strongly advise against booking with Rosschelle, as she is extremely disrespectful. It's no surprise that many skilled hygienists and doctors have left this clinic due to its poor management and customer service. The manager is utterly useless. Although the doctor may be good, I believe there are still other competent doctors available. Despite paying for their services, they treat you as if you are begging for their attention.

Victoria is such a pleasure to talk to, incredibly kind and patient and helpful when getting my family’s appointments booked around our busy schedules.

I Had a cleaning here recently, the staff was friendly, and knowledgeable and made me feel welcome

Love this dentist office for our family! They are so great with my kids aged 2 and 4. They are patient and do not push treatments if they feel the child wont do well with them. The hygienists are so awesome and very gentle. They explain everything that they are doing before they do it. They let the kids take a look at all the instruments to make them comfortable. Dr. Oberg is fabulous as well, keeps the kids calm and is great with explaining what she is doing as well. My husband and I also love coming here for our cleanings and check ups. If I could give more than 5 stars I would!

I had all my 4 wisdom pulled out last night at refresh, Dr. Woodruff made it really easy, he was extremely professional, yet had a great sense of humour to make it easy on me. It’s the day after and I feel great already! I would highly recommend him for any extractions!!