Alex Audio Video and Computer Service

Full disclosure, I have not been to the shop, but 5 stars because of the level of professionalism over the phone. I called in asking about repairs on my Onkyo A/V receiver, and the associate helped me troubleshoot and identify the specific issue. She explained that the defective part is no longer made so they weren't able to do the repair. I scoured online and couldn't find the part either. I was about to chalk it up as a loss when I stumbled upon a reflow repair solution! I never would've found that info and fix without her help!Note: I would not expect any repair shop to perform the fix I found, the correct way to do it is to replace the defective board. My 'fix' may not last, but got it up and running for the short term!

Geek Squad came out and told us there was nothing they could do to repair our Mitsubishi TV . We knew that it was not true because we googled and knew there WAS indeed a solution. Alex Audio to the rescue ! I would HIGHLY recommend his company. BEST CUSTOMER SERVICE EVER. SUPPORT small businesses please otherwise you may get taken advantage of. In addition he made the TV fully functional after 12 years we are using it to its maximum capabilities. I can't say enough about this business. The owner was amazing to work with kind ,caring all the things you would not find at Geek Squad. Thank you Alex for quality , integrity, and professionalism.

Fantastic! Fast service! Excellent work! Fair prices! I brought my Kenwood KR-7600 to be refurbished, they did a ton of work on it, was ready in less than 1 week! Works like new! I will definitely be bringing any other receivers here for repair! Definitely recommend!

Alex was great!!!He came to my home and replaced a damaged chip inside of my GIANT Mitsubishi television. He was informative and professional; providing great customer service along with a refreshing sense of humor. After the job was complete, I turned on the set and was amazed by it's clarity. LIKE A BRAND NEW TELEVISION. I will recommend Alex Audio to anyone wanting great quality service. Thanks Alex! But, I'm still the Hardestworker:)

I had a damaged stereo receiver. Alex looked at and informed me that for the cost to repair it, it would be better to buy a new receiver. He then researched and informed me what and where I could buy a new receiver that would be comprable to what I had.

Alex does a great job repairing vintage stereos.

A gem of a find! My 20-year old Boston Acoustic speaker was acting up, particularly the sub-woofer. These guys were able to fix it and it works perfectly now. They're skilled techs who know what they're doing. No run-around - just great, first-quality work.May 2021 - It has been a few years since I had my one Boston Acoustic speaker serviced here and I now brought my other one in for the same repair. The are quite slow and when they tell you 5 weeks, you shouldn't expect it any earlier. As others have noted, they won't provide any update until the repair is ready. Cost is not inexpensive, but I believe they do quality work. They are the only place - that I'm awarw of - that will repair powered speakers.

Extremely nice, competent and timely service. Alex and his team took the time to explain what they did and answered all of my questions. If you have a favorite piece of electronic equipment that is older or just not working the way it used to, I strongly recommend Alex Audio. I will be visiting them again soon for a tape deck. Very pleased customer!! I brought in a Pioneer SX-850 that looked pretty good for its age, and still worked, just not up to its potential. When I picked it up, it looked like I just took it out of the box!

I have had two great experiences with Alex Video. Both were in early December 2013. The first unit which they worked on an older model Yamaha A-32. I was having an issue with bass on the right channel. Alex was able to go in and fix up the unit and the sound is great. Next my tuner, a T-30, lost the FM channels. I brought the unit to Alex to take a look at it. The unit had a bad capacitor and filter.What is really amazing is that this unit is so old that there are no schematics or parts available. Alex was able to repair by replacing individual components. The repair time on the amp was about three weeks, what they had said. The repair on the tuner took about a week again right in line when they said they would be done. A new tuner would have been about five times the cost of repair so it was well worth repairing. I would use them again based in the great service I have received.

This review is about a month over due, nothing but good things in my experience with Alex! Took a 76 Harmon/Kardon receiver for some work, It did take a few weeks to get back but I was also a few receivers back in the line so it was fine with me.After a month or so the same problem crept back up, so gave them a call, they said bring it back and they would take a look, I'd say maybe a week later I had a couple phone conversations with Alex and with that he was able to get a better idea of what the problem was. Got the receiver back a couple of days later and have had no problems since! They stood buy the 90 day warranty and even with a few other confusing issues on my end, fixed it up right no questions asked.