Canada Moving

Poor customer service and ridiculosly overpriced for the quality job they do. Treated with such disrespect as a customer from the front office staff.

They broke our new borns dresser that was over 300$ and only gave back 45$. I wish we did more research on other companies but dealing with a new baby at the time. Not sure why they charge excessive amount for travel and not convenient there coming from sttitsville during rush hour. The night before my husband emailed them to ask how much insurance would be (do your research,movers should automatically include this)but they didnt respond and now it cost us alot of money for all this headache.

Our move with Campbell movers started out as a nightmare. The first steps were OK. Someone came rapidly to assess the move, then a girl named Brianna emailed me the quote with the subject line: Your move on August 1st". I answered back that it was OK and that we would go with their quote and let them do the packing. No news after that. I assumed that it was settled and got extremely busy preparing the house. On the eve of the move though

My best friend used this company on her move out of the city. They refused to wear masks and said they had never had issues with covid...and that it hindered their breathing.....I admit wearing a reusable mask while moving is hard...but with disposable there should be no excuse....I moved a friend up a walkup and we wore masks in 30 degree weather so that is a load of bologna. I'm disgusted that you would put a single mother in that position.

Worst moving experience! Was charged double the price from the original quote. Horrible customer service from the beginning. Damaged many items in the move. Would definitely NOT recommend!

Booked a move with Campbell; I requested and received a confirmation letter stating 2 men plus truck with a 4 hour minimum. Perfect. On moving day, 3 men show up and the rate is suddenly $25 more per hour. I asked why there were 3 men, the movers had no idea and I had little choice but to sign off on the new price at the door. The move took just 3 hours plus 40 minutes transit time to and from the depot (a bit of a joke since I live 4km from the depot). I was charged the 4 hour minimum.I contacted Campbell regarding the above, no response. I feel I was overcharged by ~$100 plus tax, I could have easily done the work of the third guy. The least they could have done was just charge the total move time of 3.5 hours and refund me $65 plus tax.Two of the movers were amazing, nothing was damaged and everything went smooth. The third guy stated he was relatively new and he wasn't all the useful.If you only need 2 movers - look elsewhere.

DISCLAIMER: move took place in 2014.Worst moving experience, and I've moved internationally 7 times. Packing was careless, air freight was put in the sea freight. I've had to replace expensive gear because was sent to long term storage instead of sea freight. I still to this day have half a chair with screws with me while the remaining parts and in storage, and one out of six dining room chairs. The list goes on and on.They did not bring wooden crates to load and seal on location and instead loaded everything in a big truck, crushing things randomly (I lost it when I saw my flat screen TV with 5 boxes stacked on top of it).It was just overall careless, disorganized and rushed. Pictures show a few flagrant examples of damage. Honestly, I don't think I could recommend any moving company in Canada as most companies who will pack you out will not have the professionalism to take pride in their work.My advice: be very prepared, supervise every box packing that matters the most, especially artwork and fragile things, supervise the truck loading for excessive loads, and don't do this alone. They will go fast and you won't be able to watch everything.Just beware.

Worst moving experience ever. The crew was friendly, respectful.However the move took 16 hours to move a small town home that took my previous 2 moves 8 hours. I was quoted for 8 hours. The company charged me for 10 after filing a complaint. The other issue was some damaged goods and my brand new floors. which i will not be compensated for because I had not purchased the insurance. sigh..

The packers and movers were excellent, efficient and friendly and I would highly recommend them to anyone. They are a talented crew. The management of this company however, is absolutely horrendous. They cannot be reached by email nor phone, the odd response through email is very unprofessional, they don't provide any advance notice of when they will be coming (I.e lay out a schedule with the client), and their employees are not informed on important details. The poor employees arrived not knowing how much there was to pack, what was going where, nor what heavy items may need to be moved. We warned about a heavy item needing to be carried up the stairs, however once the movers got here their boss" told them not to do it and even refused to send an extra worker to help. Will never be using this company again."