Our Ponderosa | A Parkbridge Cottage & RV Resort

The site itself was for our trailer. It was clean and maintained and had lots of space. The park was not as advertised unfortunately. The pools were not heated, the water slide was not operational, the splash pad has since been closed permanently, the park store was not open and you could not purchase fire wood (even though the welcome package said to purchase fire wood from them). We tried to use the mini golf when no one was using it and there were only 4 balls available, we also tried to use the driving range which no one was using and they had no balls available. The reason for the balls was “not sure where they all went” and “havnt collected the range balls”. The only plus was close access to the beach and the site was nice.

When my wife and I decided to buy a trailer here I wasn't sure what to expect and if I would enjoy it. I was very wrong. Everyone here is not only welcoming, helpful and charitable but they are also fun to hang out with.If you have any doubts about getting a trailer here, forget them. It is very safe, kid-friendly and full of staff who are always pleasant to interact with and always willing to give you the time of day. I cannot stress enough how much I enjoy this park. Look forward to each weekend I get to spend here!

The campground is fine. Lots for kids to do. But the amenities that they use to have are not there. The main building which held a lot of things, is closed. Due to being condemned for asbestos. It doesn't look like they are in a hurry to build a new one. Also the golf clubhouse has been closed for some time, and it doesn't look like they are replacing it as well.

We were excited to camp here for the first time however we will never come back! Pool heater wasn't working, bathrooms never flushed, waterside was down, wasp nests over our site that supervisors knew about and never did anything about led to 5 bee stings in 2 days. Ponds were fenced off so no fishing. My husband was thrown off his bike, after confirming with the control person he was passing through, leading to costly damage to his bike and our bike trailer which could have led to serious injury to my husband and our kids and we were left having to chase management down for promised compensation that was later ruled as our fault and left with nothing. Residence warned us how much the park has gown down. It really is unfortunate. I suggest knowone waste there money on this park and that if you ever need to deal with parkbridge management, that it isn't drawn out and as unprofessional as our experience was.

Andrew the manager" has the absolute worst customer service i have ever experienced.Our lot was given to another family

We have been her for 5 years now, made some great friends and most in the park are super friendly. The park used to offer everything listed on its website. Unfortunately, even as restrictions lift this July, 2021, most amenities are not being offered. The following is NOT being offered: water slide, hot tubs, splash pad, kids activities, concerts, dances, cards, no indoor gathering place for social events or emergencies. NO store on site now.The golf course is open and in great shape. Horse shoes just started up again, Charlie the Train does run and the pools are open( but even that is life guard dependent and limit in capacity and you have to sign up).The park needs to get back to it former glorious self, especially since the fees are some of the highest around.

We looked at a few location before purchasing our trailer.We didn’t feel pressure at Our Ponderosa and the management team was superb during the process.We finished our first full season and have a count down to opening day. My children enjoy playing outside all day with friends they have made at the park.The people at the park are the greatest and we enjoy all the event that’s planned.The golf course was a big reason picking this as our second home. It’s well kept and perfect to teach my kids the game.

We come to this park multiple times a year and usually stay with family but this time we decided to book a trailer site and it was the worst experience possible. We were promised a certain site close to our family to show up and find out it was given away.So they relocate us to another site further away only to find out once we set up the trailer that they put us on another site that another family booked. Now obviously there is hostility in the air as the family wants the site back but we have no where to go. After waiting for 4 hours we finally get a manager who relocates us to the furthest end of the park at a site that is for people who stay seasonally.At the end of the day we got moved to 3 different sites and were separated from our group on the other side of the park. This was a horrible experience and nothing was done to rectify this horrible customer service!I would never do this again as it was a nightmare and started the whole weekend wrong! When a customer books a site it should never be given away and if this does happen the customer should be compensated in some way.I never leave bad reviews but this was a very poor experience !

had a nice a camp sight pool was heated but water slide wasn't working hopping it works next time we visit