Galen Eye Centre

Long waiting.Moving from room to room.And at front desk you will see:Please respect our employees""You will be charged $50 if you do not show up without a prior notice within 24h"Do you feel that you are respected?"

My wife received a call for an appointment she booked ,the problem is she never booked an appointment but they tell you 48 hour notice to cancel but call after hours with less then 48 hours and you have no way to leave a message to cancel. Are they scamming OHIP/patients ? They did this once on a Sunday and the other was July 3 2023 but office was closed for holiday .

The service there is great. They have the latest technology and we'll trained eye technicians and doctors. Very little waiting time. They are very efficient.

Greatly impressed with the Galen Eye Centre and especially its staff. No one is really wanting to have laser surgery on their eyes and this can be quite stressful, but the staff are extremely reassuring in the what the say to you and especially their calming tone of voice. The facility would not be as professional as it is without the people who make it a confident experience.

Don't waste your time here, they don't respect people's time and have to wait between 2-6 hrs to see the doctor. Seats are very uncomfortable with a wood board. My mother is 92 and she should not have to wait that long. Parking is extremely limited.

The blind leading the blind. I was referred to the Galen Eye Centre in 2020 for ongoing ophthalmic care. I have found this clinic to be disorganized and unreliable. In the three years or so I have been with this clinic I have seen the ophthalmologist only for a surgical procedure and a post surgery appointment. In the past year I have attended at the clinic for testing to find that my appointment was canceled without notice to me. More recently the ophthalmologist has been a no-show on three consecutive telephone appointments. This coming from a clinic that threatens to bill you personally for missed appointments or cancelling without 48 hours notice. This place maybe satisfactory for a one-off appointment or procedure, but definitely not so for ongoing care.

I'm sure the team knows what they're doing, and they are proficient, but I came away from there feeling like I was being herded from station to station, between staff member to staff member, paying for all of the fancy equipment and computers with my appointment.For example, the visual field test. This occurs in the same room as 4 other people doing the same test, plus at least 4 other tests. All in 1 room. I couldn't concentrate as I was distracted with all the other noise.In addition, if I am doing all of these tests, I would like to understand the results immediately afterward, not wait at least 2 weeks afterward in a separate appointment.As I said, the staff are knowledgeable, and proficient in what they do.

This posting is about Dr. Delan Jinapriya.Dr Jinapriya is not just a very unique and excellent doctor, but very professional with a highly expertize doubled by kindness, patience and unique approach to each patient. He is highly proffesional with the special talent of knowing each person and approaching him accordingly. I'm very thankful & uncounted times grateful for the chance I had to be his patient, for the special attention I received during the Laser Procedure & the great results. Thank You so much to Galen Eye Clinic, the Team of the day of the Laser procedure & especially to Dr. Jinapriya, for the way he took care of me and for the way he managed to relax me. Best Wishes and Big Success in your future endeavors.With much respect and gratitude,Nadia S.

Where do I start....poor location, no parking and very disorganized. Have elderly parents, and were told mothers apt was 2 hrs. Because we live 25 minutes away and father has dementia, I dropped her off and went home with Dad, only to get a call as soon as I pulled in driveway that she was finished! Turned around and drove back ...I was later told that everyone is told 2 hours just incase there's an emergency. How disorganized. Avoid this place if you can!

A disorganized place. Overbooking and long waits. Feels like an assembly line. If you want personal care or information about your eye health this place is not for you. At 2:30pm still waiting for a surgery that was suppose to be at 1pm.