CRS Automotive

We always have a great experience at CRS Automotive! The staff really took the time to explain each step of the process and were open and honest about timing, pricing, and parts. Ali is very professional and kind! Jeremy followed up with us the next day to ensure everything with the vehicle was up to our expectations, which of course it was! We know our cars are in the best hands here! If you’re unsatisfied with your old auto shop and are looking for a new place (like we were!), you’ll be happy you switched to CRS.

One of the best independent garages in Hamilton. They are open 7 days a week.They do not try and upsell.Rates are extremely competitive.They really go the extra mile for regular customers and staff are super friendly.Try them, you'll become a regular customer as I've been with CRS for almost 8 years now.Ali & Jeremy at the service counter are outstanding. Please give a thumbs up if you're happy with the service so others will notice. Thank you.

My regular place, I only took a star off because sometimes when I book online they don't get the appointment request and I have to do my own follow up over the phone to make sure they have the request. Not a fan of that. Overall it is a good spot and I recommend.

Suspension broke on Friday night. Called Sat morning and they were booked but said they would take a look. Quoted me the price and I said go ahead and fix it as soon as you can. They said they wouldn’t have time to work on it until Sunday or Monday. They called and said my brakes needed to be redone too (which I already knew) and did I want to do them minus the cost of labour to remove the wheels since they had to remove them for the suspension repairs. I agreed to the price and they were able to get everything done that day for pick up the next day! Wow it was the best I could hope for. A day or two later I had someone on the Link turn into my lane and almost hit me. I had to turn sharply and slam on my breaks to avoid the collision. If CRA hadn’t fixed my car so quickly I would have been driving it and definitely would have crashed. As it was, my car handled brilliantly with the new breaks and suspension!! Thank you CRS!!

We feel grateful to have such wonderful care for our vehicle. CRS is amazing! We have been going there for years and are so happy with the service!

I manage a fleet of 15 vehicles and CRS my go-to destination for all my maintenance needs. The entire team at CRS is extremely knowledgeable and skilled in all aspects of fleet maintenance. Whether it's routine maintenance, repairs, or diagnostics, they possess a deep understanding of the complexities involved in keeping a fleet of vehicles running smoothly. Prices are fair and turn around time is fast! Can’t recommend them enough

I went to CRS for a tire and oil change and the mechanic took a look at my car to make sure everything was in order. They noticed that I needed my front brakes replaced. When they called to let me know, I was provided with an accurate quote and timeline. My car was completed within a reasonable amount of time. The staff was very friendly and helpful. I will definitely be returning for service in the future!

Jeremy and his team were great. My brake light came on Wednesday afternoon and after looking at the vehicle manual, I drove it directly to the garage. I explained the situation to the gentleman at the counter and said that I would leave it with them to look at when they had time. If they could look at it on Wednesday great, I knew it was last minute, but Thursday was fine. I called Thursday late morning for an update and they were looking at it as we spoke but they could not find anything wrong. The light had gone off, they checked the brakes thoroughly and could not find anything wrong. When my wife went to pick up my van it was much cheaper than we expected and my wife explained that we wanted to pay them fairly for their service but they said to just talk them up to friends and family which we will certainly do as we have been thrilled with our service anytime that we have needed them. It is very hard to find a good and fair mechanic and we have found a great one.

Friendly staff. I have been taking different vehicles to this place for a few years now. From a Fiat 500 to a Focus ST. Always prompt and good service. I've had one minor issue in the past but overall a good reliable place.

I don’t post a lot of reviews, but I cannot praise CRS Automotive highly enough. An absolute A-1 service provider! I called Saturday morning (in a bit of a panic) regarding an engine warning light. Ali was awesome, and conveyed consideration and kindness saying he would do his best to have my vehicle looked at that day. That was the catalyst to an unbelievably positive experience in a service industry that can sometimes be misjudged in dealing with women. The problem was diagnosed Saturday, parts were immediately ordered, and repairs commenced. CRS kept me reassured and in the loop the entire time. It was such a favourable encounter. I received superior, reliable customer service and will be singing their praises and returning to CRS for all future preventative maintenance.