Shoppers Drug Mart

Always a pleasant experience picking up my scripts here. Still professional, courteous and friendly even with the droves of covidoits these days.You guys deserve a raise for dealing with the lady that was ahead of me the other day!

Don't expect to run in quick before they close. They lock the doors before 11:55pm and aggressively pressure you to get out if you are still shopping after 11:50pm because Shoppers Drug Mart owners are too cheap to pay their employees anything after 12am and obviously there's still things that have to be done before the workers can leave after the store is closed. Workers seem stressed and it reflects on how they treat costumers.

During a family emergency overseas, Lisa Silverthorne helped us through all the vaccination details and got us all lined up with medications we would need within 24 hours. Cannot thank her enough. What an incredible service for our local pharmacist to offer. So grateful!!

I have been here multiple times and every time I do I’m always followed around, it happened ever since I can in with my mom who is clearly indigenous. Every time I go in they follow me around call security and print off another receipts.I’m 99% sure it’s because I'm indigenous, tell your employees to stop harassing indigenous people in your store.

Lisa, pharmacist treated me fairly and with great care when I called at 11 pm for a refill to pickup the next day. I was overjoyed that they would be prepped for pickup before noon! I really appreciated it Lisa!

A huge thankyou to Jackie and the pharmacy team. My mom moved from Hamilton to Woodstock after a long hospital stay and was in need of new meds when she got here. They responsed quickly and with much kindness. Thankyou!

Lisa and her pharmacy staff have always been very friendly and accommodating to me. I’ve had issues at a different local pharmacy in Woodstock due to their hours of operation and lack of medication. Ultimately Shoppers has been the best pharmacy option for me because they’re open late, making it convenient to go pick up prescriptions and they get my medication in quickly (even if I forget to refill and order it last minute). I also always have questions about the skincare and buy a lot of the La Roche Posay products. Jeremiah who is one of the cosmetic employees is always working when I go to buy skincare and he’s super knowledgeable and friendly! Always helps me choose the right products :)

5 day post open heart surgery my wife was in need of a medication that was key to the surgery's success. We got caught in traffic and she was very late. I told the tech and she refused to fast track it and said I would have to wait in cue and get it when I get it. My wife then had to hobble in and cry to the pharmacist to get it. The tech was more concerned about how I was wearing my mask. Middle aged, frizzy hair, glasses. You know who you are. And this isn't the first time either.

This review is for Jay the manager at Shoppers Drug Mart at 333 Dundas st.Because of him I will never go to another Shoppers Drug Mart again.My family (me, my wife and two young children) have been great customers of this store as well as many other Shoppers Drug Mart stores for the last 10 - 20 years. We are optimum point collectors and we use all of our pharmacy services here, as well as get our groceries.Unfortunately today I was kicked out of the store for trying on a knee brace before attempting to purchase it by the store manager Jay.Yes, that’s right. Kicked out of the store for trying on a knee brace.I have never been kicked out of a store in my life. I go in, keep to myself, complete my purchases, and get out.There are plenty of other pharmacy’s and stores around who know how to treat their good customers well. What goes around comes around Jay. I work and volunteer in this community.I won’t be back.I will tell everyone I know not to go to your store because of how you treated me. Nor will I ever go to another Shoppers Drug Mart again.Congratulations Jay and Shoppers Drug Mart.You lost a great customer.I wouldn’t be surprised if you lose more.