Amex Roofing and Drainage Ltd

Had a Roof leak called Sean he came out right away and took great care of the leak and we had him install a new metal roof for us we are very happy excellent service top notch

The current company owner refuses to honor their warranty as he feels that, as the new owner, he doesn't not have to honor warranty's issued by the previous owner. We bought the roof 10 years ago and were given a 25-year warranty. He was very rude and absolutely refused to honor any of the previous owner's warranties. As he is conducting business under the original company name we feel he is morally obligated to honor the original warranty.NOTE: The warranty is in my wife's name; Marianne R.

We have had Sean and his crew out many times on our jobs over the years , each and every time there continuous attention to the detail of each application of there roofing sytems came with superior quality and professional coordination with our carpenters from our new construction roofing jobs to our restoration roof jobs . One call does it all . These guys are Awesome .

My worn out roof needed replacement and Amex did an awesome job. John, the hardest working roofer around, was professional and skillful, resulting in a job well done. Amex exceeded my expectations.

In April 2017 Amex was paid a $1000 deposit to do do some minor roofing repairs. After making several calls, in June we were told work would begin in a couple of weeks. By late fall, no work had been started so we canceled and requested our deposit back. After several unanswered calls and an email, a small claim was initiated with the B.C. Civil Resolution Tribunal. A binding judgement has been made against Amex and there is currently an outstanding payment order in effect and due for $1110.50.Amex, previously a reputable long term North Shore roofer, closed operations a few years ago. Sean Teather, previous owner of North Shore roofing closed operations and reopened under the Amex name. Note that North Shore Roofing still maintains an active website and telephone number but is not licensed to operate in North Vancouver.

My family used Amex roofing and drainage, to repair our gutters and roof on our old farm home. The company was easy to talk to, and discuss our concerns and finances. They worked with our budget, we’re on time and very professional. We would refer and recommend Sean and his crew to any family or friend. Great work guys! So much appreciate the deadline being compete on time also!

We have used Amex Roofing a few times. They were able to quickly and efficiently repair a leak in an old roof and diagnose possible further issues. Most recently Sean responded to my call about a damaged gutter and came out personally to make the repair for us.

Called these guys up for a roof repair, they ended up taking months to get around to the project and held my money without being responsive/telling me when I would get my roof done. Fast forward a year, still no project started and I had to file a court order to get my money back. Not apologetic, rude and discriminatory once I did get my money, just a horrible experience.

In 2004 I bought a house that had a new roof installed by Amex with a 25 year guarantee in 1999. Upon the purchase I contacted Amex to inform them of the charge of ownership and asked for transfer of guarantee for which Amex asked for and I paid $167 to achieve the peace of mind of the coverage of the guarantee. I experienced a small leak this week and contacted Amex. Six calls later with zero response despite the answering service assurances that the messages were forwarded to Amex I accessed Google reviews that show this company is not honouring their guarantees and obviously are a dishonourable company. I have since reached out to another roofing company and plan on reporting Amex to BBB and all social media outlets available to me. I do not expect anyone at Amex to care or even respond, as other dissatisfied clients’ reviews clearly indicate.

My home needed a new roof and a friend referred me to Amex. Sean came over for an inspection and provided a quote to replace my old failing duroid shingled roof with a fresh new tin roof. If anyone is considering this type of roof I would highly recommend it. looks fantastic and will last a lifetime.The weather didn't cooperate with us as it turned out to be the wettest Sept in history but the guys persevered and got it done nonetheless. From start to finish communication from Sean and his crew was excellent, always keeping us up to date and informed with progress and scheduling.All of the Amex staff were professional, diligent and very safety conscious. It was a pleasure having them work on my home, I will not hesitate to call on Amex again if the need arises. Thanks Amex for all your hard work through wet and miserable weather to get the job done on this beautiful roof, Couldn't be happier,Pat