The Auto Station

Took my Ford Fusion here for the first time after scrambling to get it serviced before a big road trip. They were able to schedule me in. Service was efficient and friendly. When additional work had to be done they detailed it and what price would be. Friendly front office staff and clean and welcoming space. Happy with pricing and service. Would go back.

I dented in the corner of my bumper hitting a chunk of ice in the winter. They were able to pop it out in about an hour and you can’t tell anything had ever happened to it. Fabulous service and skilled workmanship. Highly recommend them. Over delivered on workmanship and honest.

Came to The Auto Station for the first time & received top service. Montana, Steve and the team were friendly, professional and efficient. I called needing my tire repaired & it was fixed within 1 hour. Steve reached out the next day to make sure everything was running well. Even two days later when we needed another tire repaired they immediately took our vehicle & offered a courtesy car. Nice to see customer service still exists. Would recommend & will be using them again.

Very efficient and professional mechanical service. The tech was honest as my calipers had seized but he managed to salvage two of my calipers by cleaning and lubricating them and I only had to replace the other two.Also, the customer service provided by Service Advisor Montana was excellent and amicable. My brake concern got taken care of swiftly and my needs were very much accommodated.I would highly recommend The Auto Station for any mechanical repair or vehicle service needs.

Been Trusting The Auto Station for a few years now. I’ve had fairly new vehicles so it’s been mostly general maintenance.That being said, they’ve helped me out of a few jams over the years. From unexpected tire repairs, to needing an oil change before a last minute trip. They have always found a way to help me out. The few repairs I’ve needed have always been quickly diagnosed and completed.The vehicle report that they provide is great and helps you stay aware of your vehicles condition.They’re also one of the few places that offer courtesy cars which is a major help.They take really good care of you. And it’s hard not to leave with a smile when you see the owners pups lounging on the chairs.

Took our car here when the brake pad light came on because of the great google reviews. Also asked them to mount our summer tires and they called back to say our summer tires had no more tread and there was also a bead showing/ripped in one of the tires so they were not safe to install and we would need to get new tires IMMEDIATELY. They quoted us for the new tires but we decided to take the car to the dealership to get the brake pads replaced first. We also took the exact same set of tires to the Mercedes dealer and asked them specifically to check for any ripped/showing beads and also to confirm if they are safe to mount. Mercedes confirmed that there were no beads showing and in fact the tires were good to run for ANOTHER season.I read previous reviews on this place where customers claimed that things they were told here were later confirmed to be untrue by a second opinion and I thought maybe they were just a one-off or misunderstanding by the customer. However, after experiencing this first hand I can conclude they don’t run a truthful business here, I would take what they say with a grain of salt and strongly getting a second opinion elsewhere.----Editing in response to your comment-----We received a link to the report but there were no pictures of the damaged tire bead seal as you claimed and the work order is just a quote for all the things you suggest we do.We did not take the car to the dealer to try to squeeze another season". The dealer is the last place anyone goes to try to save money. We took it to the dealer to get an expert opinion as they deal with cars similar to mine all day every day

Very friendly and trustworthy. I had a low coolant warning and needed to get in quick, I normally go to the dealer but it was a 3 week wait, so I gave the Auto Station a try based on the online reviews. Glad I did.Online booking was easy, I called to inquire about a shuttle and as soon as I walked in to drop off my vehicle they remembered and grabbed me a set of keys for a loaner! I got a text with pictures detailing the repairs and cost up front - no upsell or unnecessary add-ons, it was all aligned with what Id expected based on the car's warning system. Even after I approved the repairs online they called me back to confirm I was comfortable moving ahead and verified the costs. And

Had a great experience here yesterday. Right from the start, the appointment was super easy to book online, got a confirmation right away. Dropped my car off and they had me out in no time with a complimentary loaner. The team up front were friendly and welcoming. They told me the expected initial cost and explained their procedure to me. I was surprised and impressed when I received a text later in the day containing a link to the diagnostic report for my car with photos - great feature! It also contained the outline and estimate for repairs and I was able to agree or decline right from my phone - so easy! They confirmed my decision through text and gave me a time for when they'd be done and by late afternoon I had my car back. The customer service here is top notch and their mechanics are knowledgeable. They don't try to upsell and they don't do anything you don't ask for or agree upon. Will definitely be coming here again for my car repair needs and would highly recommend. Thanks Auto Station!

Summer is here and my air conditioning was not working on my Lincoln MKC. I called AutoStation and they provided a appointment the following day. When I arrived I told them that I do not have a second car for the day of the work and they provided a loaner car to help me get around. The service was completed on the Air Conditioning on my car within 2 hours. This is impressive turn around and excellent customer service.Thanks to the Team at Auto Station Burlington.

Very very clean shop, mechanics were great at figuring out the many issues with my car. Serena was fantastic with all the updates on the car, they sent pictures of what was wrong so i knew how to speak car and knew what they were talking about. Price was reasonable as well. No complaints.