Penske Truck Rental

Business Service - excellent.Customer service - very good!Truck accommodation and inside creature comforts - proper.Truck tires... barely passable for winter driving. Either get your own, or be prepared to slide ice capades style.

Not great on the service side of things! Time in shop, maintenance scores and communication in releasing units before ready are the worst my husband has dealt with. Temporary tractor availabity while your's is in shop is spotty and bunk use is questionable. Day liner rental is likely more cost effective if you can make it home or tax allowance offsets hotel costs during periods of eligible long haul.

Friendly people around to show you where's waiting area and washroom and updates along the waiting period. Highly recommend 'Jun' who worked his magic!

Mitch was very helpful. It was easy to book a truck. My father-in-law accidentally left some stuff in the truck, and we had to come back 20 mins after returning the truck around 10:20 pm. The service department was open, so a guy was able to help us.

Picking up the moving truck was a breeze...They let me pick it up a day before without charging extra.Highly recommend...

The service manager Jeff Leong was lovely and it was super easy to rent a truck here. We even have the last name!

Penske has always been good to me. The ice company I work at rents trucks from time to time and they are fantastic about helping me get the right truck for our needs. The deep divots you find in freezer floors chews up the wheels on my electric jack so I really appreciate the fact they try to get me a truck with what I call a refrigeration floor. Much nicer to move pallets on. The staff, Isabell, Ola and Nora are always friendly and accommodate my desire to do most things through email. It is rare for a big brand to be so flexible in my experience. When you run a business you really do come to appreciate the people around you at other businesses that make you possible. One of those companies is Penske.

Awesome staff, very helpful. However the truck I rented had a few issues. Radio wouldn’t work so I had to listen to myself sing, cruise control wouldn’t work. And it had a shimmy that would embarrass any professional belly dancer. I would definitely rent here again. I would make sure everything works before I leave the lot.

I have rented trucks from Penske in Edmonton for many years. Always super professional, and the trucks are in perfect condition. Pricing and paperwork is straight forward, and easy. I deal with Nour who is awesome--reservations for my business needs are a simple email to him, and everything is as I expect when I arrive. Trucks with power end gates, and fuel efficient diesels make the overall cost of rental much cheaper than anyone else.

Truck is clean and guaranteed on the days we have reserved. The staff at the office we're approachable and knowledgeable. It was an easy transaction and easy moving thanks to them.