101 Mobility of Pickering

We contacted 101 Mobility to have a chairlift installed for my father before he came home from a lengthy hospital stay that affected his already poor mobility issues. From the very first conversation. With Matthew, we knew we had made the right choice. Matthew and the team were incredibly kind throughout the process and it’s clear they care about giving the best possible option for the person in need. And that level of care continues after the installation, which was welcome as there were a few adjustments needed to be made that they handled quickly.We spoke to several companies, but we knew from the very first conversation that 101 Mobility was the best choice for our needs. I cannot thank them enough for what they did for my family.

We got a stairlift installed recently and it's been a great experience , starting from working with James to finalise our order to having Nazir over for the Installation and training, he did a great job! Very professional and friendly at the same time. Thanks guys- Sid & Mallika

I can’t express enough how grateful I am to the 101 Mobility team in the purchase of my new stairlift. I love mynstailift - it has given me new freedom and confidence.James was the first one out to see me with urgency as I had unexpected surgery limiting me to the main floor of my home. He was terrific in addressing my health needs. Mark backed up the process and I was impressed with his responsiveness.Installation Tech Nazir was efficient, thorough, and tidy. The training session was easy to follow and he was really listening to my questions and concerns.Thank you all very much for your professionalism, quality of product, customer service excellence, and empathy toward me and my family.

We decided to get a wheelchair ramp and have it installed in our garage. Doing our research, we found there are different products available from various suppliers. The prices vary based on the type of ramp, the material, the length and the incline. We wanted one that had railings and was strong enough and wide enough to accommodate a wheelchair, a scooter and a walker. We knew there is a recommended incline/run of 1 inch of rise for every 12 inches of length. One important point we did not know is the need for a platform surface at the top of the ramp to prevent the user from sliding back down while opening the door to get into the house.We got a referral and contacted James at 101 Mobility in Pickering. We visited the showroom and talked with him and decided to buy the ramp he recommended. Very few suppliers would have a ramp available for display so you could be buying the product sight unseen. 101 Mobility had a rental which we were able to see. We were concerned about the surface material of the ramp and whether it would be slippery when wet. The ramp had horizontal ridges which prevents the user from slipping and is better than a black rubber coating which would wear away. The one we chose is made of aluminium, 3 foot wide, 11½ foot long with railings on both sides. At the top of the ramp, there is a 4 foot by 5 foot platform.The ramp was made in the US. Because it was mid December it took three weeks for the ramps to be delivered to the supplier. Installation was done in early January and took two hours to complete. The job was perfect. The ramp is level with the threshold and strong and anchored into the wall and floor.We have had the ramp for several weeks and are happy with it the service provided by 101 Mobility Pickering.

My mom broke her hip and require a hip replacement, my mom is 86 and need additional support with the stairs. I research a few companies, but nothing compares to the team at 101 Mobility. I wanted to share how 101 Mobility provides end to end professional, exceptional and customer satisfaction service. From the sales end I cannot express the appreciation I have for the excellent product knowledge to supporting me through what would work best for my home and my mom. The install which was seamless and completed within 3 hours, the team is exceptional with care to your home and the care with my mom with ensuring to understood and felt comfortable with the chair lift before leaving our home. I cannot express enough gratitude towards the company. Matthew Dawson has a team who is amazing to work with and I would highly recommend 101 Mobility to anyone who is looking for a chair lift in their home.

Had a chairlift installed for my grandmother. Matt and his team did an amazing job from helping us select a unit that best fit her needs to the installation of the lift and rail. Highly recommend this place. On a separate occasion I needed a compact wheelchair to travel with and yet again they came to the rescue. Great guys really easy to deal with.

We had Nazir from 101 Mobility install the straight lift system in our home. He was very professional throughout the whole process and took the time to explain questions related to the system. Definitely exceeded our expectations and I would highly recommend!

Happy with my experience from initial contact to final installation of ramp. The whole team at 101 Mobility were a pleasure to deal with. They were very helpful & made suggestions to ensure my needs were met esthetically too, without compromising function. I am very satisfied with the final product & would not hesitate to use this company again if the need arises.

Wonderful experience from the beginning to the end. The sales team provided options and we decided to purchase the stair lift and it was installed within 2 days. I cannot say enough about the technician that came onsite wearing his mask to do the install. The installation was done professionally very neat and clean. He spent a lot of time ensuring my dad knew how to use the lift and all of the safety features.

We contacted 101 Mobility to install a chairlift for my grandparents and everything was amazing. After the appointment with James to see aboout the cost and everything we were able to get it installed in less then a week. The technition that came and did the install was Nazir and he was amazing in teaching my grandparents on how to use it and all the safety features that this chair has. I would 100% recommend this company to anyone who needs a chairlift instlled.