BMW Sarnia

Excellent customer service. Quick and painless. Was so effortless. Loved every second of my experience! Everyone was so friendly and helpful! Such a great place. Love my car!

My overall experience with the team at BMW Sarnia was nothing short of excellent. To say they exceeded my expectations would be an understatement. Very fair negotiation, patient, personable, and professional. Made my first time shopping at the BMW dealer seamless and unforgettable. I would do it again without hesitation. Please, if you are shopping for a car both new and pre-owned, do yourself a favour and let BMW Sarnia wow you too.

A dealership with a very engaging staff. My visits have always been pleasant experiences. Have two long term BMW's (528i and a 750Li) and have found the dealership very competitive on parts pricing.

Great experience in purchasing our 2nd vehicle (2023 X1) from BMW Sarnia. Very accommodating and helpful throughout the buying process!

I bought my suv from BMW sarnia . Great people to work with.. I made the deal online and they deliver the car to me in Toronto. Very respectful,Provided better deal on the same car than GTA dealerships.Sales manager Don is great guy always very helpful…

I don't usually write a review but I strongly feel the Don Davis General Sales Manager at BMW Sarnia deserves recognition for providing exceptional car buying experience.This is my 6th BMW and by far Don' s customer centric focus to helping me buy the right SUV for my family is truly commendable. He was patient, respectful and promptly responds to inquiry. No pressure at all dealing with Don. He looks after the best interest of the customer. I will definitely recommend Don to my family and friends. If you want a truly enjoyable and pleasant car buying experience, Don Davis will not disappoint. On behalf of my family, thank you for the fantastic experience.Thank you also to Andriano for welcoming us and making the delivery smooth and pleasant.

Chloe the service manager went above and beyond to arrange a window replacement on my X7. I bought my vehicle at a dealer in London and needed to stop immediately after crossing the border to replace the shattered driver side window. I arrived 90 minutes before my scheduled appointment and it was lunch time. Oh oh! The service advisor who answered my call was so helpful and arranged for a technician to work through his lunch. Who does that? Outstanding customer centric service. And they made time for another employee to wash my car. Even though I live in London Ontario, I cross the Blue Water bridge frequently as I own property in Port Huron. Sarnia BMW will be my 1st choice for service in the future. I applaud everyone at Sarnia BMW service department.

I have owned many cars and have experienced various dealerships. My experience with Sarnia Fine Cars and now BMW Sarnia is by far the best for me for well over 20 years now. Steveco ordinates the flow along with staff Andrew, Pat to make the place run so smoothly and I always feel like someone is available if I have any questions. Five star rating for sure.

Having worked at BMW London previously and loving the brand, we decided to make the one hour drive to look at a pre-owned, off-lease X4. Things were just opening up post pandemic and from the time we walked into the dealership and met with Don for our appointment. It was a relaxed, no-pressure environment and experience from start to finish. Adriano and Alex were a pleasure to deal with. It was well worth the drive ! They treated us fairly with our X3 trade and satisfied us with the specifics of the overall deal. A bonus was having former colleague Chloe Trinh who is their new service manager greet us warmly. My wife said the best auto buying experience of her life.We were in yesterday for an oil change and standard maintenance. We noticed some new additions to the team. We were greeted warmly by the concierge drive line attendant Martin and then by Chloe, the service manager. We had a nice chat with GM Don and then Adriano when he arrived for his shift. What a wonderful vibe we got from the environment. It appears to be a genuinely warm and fun place with this new team. We were also introduced to Steve, the service advisor. Smaller dealership that gives you the family ownership feel and we really gravitate to that !

This was our second purchase at Sarnia BMW and I cannot stress enough how outstanding the customer service experience was. Don Davis and his team made the overall experience seamless and stress free, by going above and beyond consistently through both purchases to ensure we were not only content, but ecstatic! Hey Don... see ya in 2021 for our third! Ela & Denny