Steel-Craft Door Products Ltd.

Steelcraft was a great company, however this past year they have gone downhill rapidly I ordered doors back in Spring of 2022 and received them on time, then the doors ordered within a month of the previous order still have not been received from steelcraft. My supplier had to pull together a bunch of other hardware in order to get my doors for January 2023.Until Steelcraft starts meeting their appointed delivery dates I would recommend ordering from another manufacturer, and spare the pain of waiting for 40 weeks + or having to install a door with pieced together parts. (which takes a considerable amount of time longer than a single complete package from the manufacturer)

Bought 2 10x10 td134 doors. Good quality product but installation instructions absolutely suck. Colour coding they call for wasn't on parts, tag info on torsion spring wasn't there, 1 box contained 2 left drums and 2 left brackets???, fortunately the second box had the reverse. Installed torsion bar per instructions but due to lack of colour coding it is backwards and now have to spend 2 hours reversing it. NOT IMPRESSED!!The local dealer is great, but the company needs to redo their installation instructions!!!

Very disappointing decline of a once great company. Pre covid you could get a door within 3 weeks of ordering. Now it takes 7 months, and counting. I have had to frame in multiple openings in projects because the doors just simply have not shown up and production dates keep getting pushed back. They also have no urgency to get parts out the door to get customers doors back operational. Very frustrating. I would definitely not order from them again until they get their ducks in a row. They cant even get their website online. I can get a door from the states quicker than these guys. Really unfortunate.

This is a great place to deliver to as a truck driver. Their shipping and receiving department is efficient and effective.

I ordered a door 7 months ago. I’m still waiting on the springs for such door. 7 months! This company used to be great. Now they are a joke. Be wary of the wait times on their products. Oh and the door had a damaged panel. Gave us $150 off. Nice. Real nice.

Our contractor ordered our garage overhead doors in May. Not a sign of them todate! I would not recommend! They don't answer their phone and their website is down.

I am a garage door supplier I use all types of doors. I would say steel craft is poorly manufactured The door itself is OK but the hindra assembly and the construction of the door falls apart faster than others..

3 months after ordering I find out it is 33 weeks for delivery for a residential garage door. Are they still in business?

1. Fire you right before Christmas.2. Didnt discipline, fire or do anything to a coworker after he treated to end me" and took two swings at my face and came after me in a workplace.Buy hey they are a "family company" so like ???"

Ordered doors end of January and got them end of September and came with the wrong openers, to bad they do have the best doors but wait times are ridiculous and they’re hard to get a hold of