ALDO

Thank you for wasting my time. I found a nice pair of shoes for an upcoming party. Surprise, no size 11 in stock or at any other Aldo store. The sales person was friendly and offered to order online for me and have shipped right to my door. when asked how long it will take (because I need them for a party in 2 weeks) he said 3-5 business days. My party has come and gone, no shoes have arrived yet. No option to cancel the online order. I have to wait until it shows up, take it back to the mall, and apparently wait another 10-12 business days for a refund. with so much online shopping going on Aldo you need to step up your game. Or keep better stock in store.

Staff don’t even acknowledge you when you walk in. Recommend better customer service.

Bought myself a pair of shoes from here and received excellent service the whole time throughout.

Unfortunately my bracelet broke , the company was kind enough to refund the whole amount without me being going to the store.Great customer service and quick response. A true professional company. I am very happy with Aldo.Thank you

Aldo is definitely not what it used to be. Their quality control has gone down significantly because after shopping here for dress shoes last week I have found almost all of the shoes I tried on had some sort of defect. Almost all the shoes had scuff marks, deep scratches, or didn’t fit true to size. Another female customer next to me complained how the heels were not levelled between the two shoes while she was trying them on. The customer representative at this location wasn’t helpful and didn’t try to offer any assistance. Pretty disappointed.

Hey guysI want to explain you the most terrible shopping experience I've ever had. I bought a pair of shoes from this store and after only 1 hour using them, it's started to pinching back of my legs and sanding my skin. After couple of hours my legs started to bleeding.a day after I went to store again and explained to them what happened and the recommended me some orange pads which they have a ton of them to stick it in to my black shoes to avoid any contact between so i asked them to return but sales person asked for box and receipt but I've already throw them out, why? Because I heard lot about their quality and I trusted them. I would never ever shop from this store and Aldo any more.

Although I am usually satisfied with Aldo Products, I found the store manager here not helpful at ALL! I simply wanted to return a product and I was OK with the store credit and she was like NO! You have to buy something RIGHT NOW and that's gonna be final sale. Hey dude be gentle don't ruin the brands name.

Good customer service, found a nice pair od sandals, but cannot find the size we need, the sales staff ordered on line for us to be shipped to our home. Excellent service and good attitude.

Small store but excellent customer service. Jazz was extremely helpful and picked right shoes for my foot. I suffered an injury and had struggled with formal shoes since. He helped pick a light weight and comfortable set.

Terrible social distancing and no adherence to the 3 person limit in the store. No masks required for customers. The salesperson was pleasant, but customer limits need to be enforced! Such a tiny store, I was very uncomfortable with 6 customers in there plus the salesperson.