Fred Kau Plumbing & Heating Limited

We had our furnace and fireplace serviced today. Serviceman was very professional, knowledgeable and helpful. Gave me some good information as well. Thank-you.

I couldn't think of better people. Willing to take time out of their schedule to fix the broken AC at a cat shelter during 30 degree weather, and refused payment for their service. If we had more companies like these guys, the world would really be a better place. Thank you so much.

If I could leave zero stars I would. Absolutely horrible people. Had a plumber come out to give a quote. He ended up quoting double time and a half (which was incorrect as it was not a holiday or weekend). I informed him I would not be needing his service and ended up having another plumber do the job. I just received a bill for an hour's worth of service. The plumber was not here more than 5 minutes. I spoke to someone in the billing department who stated this is how it's done" the plumber was called out he billed for service. I have dealt with other plumbing services and I can assure you this NOT how it is done. In no way is it normal to charge for a quote!!"

Very punctual specially when rushing to the job is critical, I have called them mid Feb. at -25 C and they show up an hour later. Fair people, never charge extra. Big or small, they do it all.I have been using their heating and plumbing services for at least five years now. The boiler in one of my commercial buildings is kind of complex and requires special skills, Fred Kau people are among the very few in town that know how to maintain it. Highly recommended

First they completed a service call, efficiently and professionally. They did a repair but advised the unit was old and would need to be replaced. They were correct and we went on to purchase a new furnace and air conditioner. They were on time, installed and tested in a very short time. Friendly and informative staff. A pleasure to do business with!!

I was recommended Fred Kau by my property management. I was EXTREMELY pleased with their service. The plumber did the work in a timely manner. They didn’t take advantage, my quote was spot on and I paid exactly what I was told it would cost to fix my issue. Which was half of what I was quoted by another company in KW!

Definitely a 5/5 rating for these guys. Have used them continuously over the years for the place I work and for my personal home. Great service and attention to detail from their service staff never had a problem. Reasonable prices always punctual and a pleasure to deal with all of their employees.

Came to unclog atoilet in basement but put the snake through my pipe in wall causing flooding for 2 weeks my carpets soaked. Finally came back repaired hole he admitted to causingbut refused to put back my basin drain pipe he removed said was not up to code its was in my house over 32 yrs no problem till he removed all i wanted was it reatteched wouldt have needed to be touched if his man didt put hole in my pipe also my wall was torn down very disappointed ase I've sent letter and many phone calls go unanswered.

Recently used their service for a small sink leak. We were charged 2.5 hours labour + 2 service vehicles. Whereas the whole job was done in less than 30 minutes. The final amount was double of what was estimated.The same work could have been done cheaper with other services. Would recommend to avoid.