Laserpro Med Spa

Tana is my go to laser technician I got AMAZING results just after the 1st session (almost 50% reduction) for Brazilian she knows what she’s doing. I always try to book with her!

I’ve been coming to Laser pro med spa for a few years now and I’m beyond happy with the service, results and knowledge. Tana has been doing my facials and chemical peels with me for almost a year and she’s taught me a lot about my skin and helped me on a path to be happy with it, she’s so knowledged and passionate about what she does as well which is what makes the experience even better.Tana is someone who will take the time to help you understand your skin, concerns and wishes. She is so passionate about skin and helping others, and it makes me happy to come in and have her work with my skin. She’s helped me with my acne, congested skin, texture and discolouration and I feel much more confident in my skin too.They are always accommodating with my laser, appointments and concerned. I would like to point out that as long as you follow the policies there would be zero issues, it’s important to understand that this is a business and a policy is a policy.If you’re looking for someone here to get laser and chemical peels, PLEASE come here and see tana…she will be very upfront, and honest about pricing, procedures and the things you must do in order to be helped. They are the best!

Groupon scammers. They make a business out of getting customers on Groupon to activate their deal with the establishment without giving any service or callback. They steal money for a living. Businesses like this don't last.

They scammed me years ago (2012) by refusing to honour services I paid forand despite unsubscribing MULTIPLE TIMES and even replying to their promotional emails and requesting to take me off their mailing list and never try contacting me again I still get emails AND text messages from them.

This whole business is a SCAM! I have been to many professional laser spas before that have worked wonders on my body. I opted for laserpro med spa because i found a nice groupon discount. However its been a nightmare experience. The owner is so unprofessional and disgusting. She knows absolutely nothing about laser or any other treatment. She provided me with lots of fake information and scammed me out of thousands of dollars. She refuses to book my next appointment because she claims i missed an appt. When i asked where is my email confirmation or ANY confirmation of my appt she said oh we switched email systems so its not our fault". To the owner

Company asked me to pay a $50.00 deposit in case of cancellation without notification and would reimburse upon completion of package. I never cancelled and arrived for all my treatments on time. Bennie my technician however was great. I asked for the money back when I was done the treatments and was told “ you will be in queue for a refund”. That refund never happened. I then called back two weeks later and was told exactly the same thing again. I have since followed up with two emails and nobody has returned my emails. I still have not gotten the $50 that was charged to my account back. Buyer beware. They have no problem taking your money but will not pay you back what is owed. DO NOT PAY a deposit!!

I’ve never written a bad review for anything before but this place deserves ZERO STARS! There’s a reason this place has such a low rating. This is by far, the worst, most unprofessional, unorganized spa I’ve been to. They take a deposit that they don’t return and do not respond or call back when it’s time to refund the deposit. They book appointments on a certain day and then send an email for a “missed appointment” on an earlier date. I have emailed and called many times and have not heard back from them for weeks now. I’m so disappointed and disgusted in the owner who does not care about people at all. This business should be ashamed of themselves and just close down. Unbelievable.

I’ve now been coming to LaserProMed for almost three years now and Bennie has been such an amazing, professional technician! Especially getting through covid and keeping up with my treatments, she always made sure I was taken care of.

Never again this is just soo stupid. I had an emergency I need it to bring my 4 years old they were like u can’t do it. Then next time kids got sick I couldn’t go cause she was with me. They charged me for not coming what am I spose to do. Very poor customer service. For the services I been going for a while didn’t see any difference each time I ask they were this is a technology it won’t stop the hair from growing right away but will stay longer to come back. I mean I did 10 sections I think it’s good enough amount of time for me to see some results.

The laser was not effective at all. I think it's important for a company to listen to their customers. I am not happy with my results and the receptionist and the lady who did my laser (Tana) didn't care to listen. Rather they fought with me and said I can buy another package and see what happens. They call themselves professionals