Boulangerie Première Moisson - Côte-des-Neiges

The staff was very rude and didn’t tie the ribbon around my cake box properly, causing me to drop it.I got a cake for a birthday and when I got to the cash, I asked for a plastic bag. I was told there were only reusable plastics bags. I asked the employee if I could see the bag and make sure it would fit the cake box (she just showed it to be a few seconds), she told me rudely that she assured me it would fit. I then decided not to get a bag (I already have enough of those) and asked her to tie a ribbon around the box (there was none). Right in front of me, she complained about me to her colleague. I didn’t say anything, I didn’t feel like making a fuss.Then, at home, when I grabbed the cake box out of the fridge, the ribbon was loose and untied itself and the box fell. The ribbon wasn’t even tied properly! The whole top of the cake was ruined. I had to go out somewhere else to get another cake. Will not be coming back.

Food was great. Plenty of seating and the building design was nice with a good view. Got a hot drink that tasted amazing but took a while to get. Location is convenient. 9/10

I love the brand! I am more a fan of their selection of breads rather than the cakes and pies. BUT, I am putting this review specifically for this branch in Cotes des Neiges, this is the 3rd time that I go there and the service is super slow! The line gets longer and longer without moving and people start to leave the store. Probably one problem is the rush hour before closing at 7 but I have been to Atwater branch and though the number of people there is usually much higher, they are doing such a good job at serving people efficiently. I think this really needs to be looked into.

This is a little pricey for old pastries. The staff is rude. I don't understand their success.

Compared to what I had in other store.. the treats are super fresh and delicious. The breads are also very good

I love their bread. If anyone ever asks about what’s in their chicken avocado sandwich sauce, please let me know. If you’re looking for desserts, I would highly suggest the meringue & citron. The meringue is soft, floating on top. Perfect combination of soft and crunchy, sweet and acidic. Small desserts are 5-6$ on average (with tax), sandwiches 8-9$.

In general this is the most fresh/decent bakery in CDN based on having lived here a few months. Bread is good, shop looks great and very welcoming! Plus they have charcuterie and many other products. The problem is the staff sometimes;This past weekend, I went to buy bread. Normally you wait in line and then stand in front of the counter until someone helps you. However, this time they had some bread that was already packaged, so you just grab it in front of the counter and go to the payment counter. Thus, no employee helped me: I just picked the prepackaged bread and was ready to pay at the cashier. They have 3 payment counters - I put my bread on the most left counter, waiting for an employee to come and help me so I could pay. There was no one else at the cashier at that time. Suddenly, this blonde girl working there came to that same cash register with the products that another customer was buying, and she just pushed aside my bread and didn't even look at me nor kindly told me to use another cash register. I couldn't believe my eyes! You think it's normal to literally push away a customer's product, to not even look at them and to not help them in any way? I have never experienced that rudeness to be honest and will for sure address this next time. I guess customers have to help employees here, and not vice versa.On a positive note, there are some other employees that have been friendly, but this is a real pain point in customer service!

Maybe it is only today, maybe it is always like this, I am not a regular here, but the almond croissant was old and not tasty at all. It was basically a sweet bakery with something creamy inside. The apricot tart was ok. The late they served was cold!! They forgot to steam heat the milk! So we had to ask them to make another one. The people working here are really nice though and had a pleasant attitude

Friendly staff and all the good pastries that one can find at this bakery

Amazing place with outstanding food. And thanks for fixing the AC. It's much better now!