Best Buy

Consultants who stand in groups and do not approach, there is no interest in work and sales. My friend and I stood there for 10 minutes, they saw us, but no one came up. We decided to go to the consultant, said that we were not from this product and would call ours, no one came, we waited another 10-15 minutes and went to the consultant again.You know, if I hadn't searched for the product I wanted, I wouldn't have bought anything in this store.I would have laughed if there were a lot of customers, but there were only a few.Before that, I visited Best Buy in another neighbourhood, and if everything there was above 10, then here it was definitely 2.

Was greeted at the door. Went to customer service. Was friendly, and helped me with my return promptly. Made an exception for me as well which was nice. I would return if in the Calgary area.

This specific store has everything that counts as electronic. Don't trust the website since they might say that there are 2 of that item available, but when you arrive, only one in stock. If you want something specific, make sure the website says 3 or more available. The checkout, customer service, and front welcome are great. The only problem I had was when I asked a staff member about the location of an item he was on the computer and talking with another staff member, he said look for it in that section. I mentioned that i did, and he said just look carefully in that section.

Bad experience today.Store managers do not accept completed online returns & refunds - had to get my money back at a different store. Management needs to stay consistent across all store fronts, and go for retraining.Just deal with Amazon, Costco or Memory Express, so much easier. Best Buy will go the way of Bed Bath and Beyond if they keep this up - ded

I wanted to pass along my great experience with this branch, the manager and the staff. I had bought an HP printer from them for my home use. Long story short it was junk and I had no end to troubles with it. The service manager Maysa and the branch manager Samim were excellent in their approach with me and how they handled me as a customer. They gave me full exchange for the printer and directed me to another one (Canon) which I have had NO issues with. I believe in customer service/experience, and these two exemplified this in every way.Thank you both.

It must go place as u can shop variety of electronic goods here. From TV to kitchen appliances, mobile phones and so much more. U can visit their official website also . Quality is great. Excellent customer service.

Most irritating sales, i have purchased their geek squad membership a few years back on a laptop and it was the biggest waste of money and even back then they were persistent on getting you to purchase membership, they never pick up, wouldn't fix your product properly. Aside from that my biggest issue was how annoying the higher sales rep get when it comes to their membership. Younger salesmen was understanding and did not force it upon me and that was respectable, UNTIL A HIGHER MANAGER CAME and she would not take no for an answer and kept on talking, if i say no just let me be dont keep shoving that garbage of a membership down my throat.

Worst delivery services ever received. Wish can rate with NO STAR at all.We purchased a TV in store & scheduled the delivery with Geek Squad a week later. Turns out no one shown up on delivery day which we have been waiting from 9-7pm, called BestBuy CS, they said they cannot find our order and will give us a call back. We kept waiting for more than 1 day. No one reaching back. And we needed to keep calling to chase our order. HOW RIDICULOUS! Now we have to wait for 2 more days for our TV. Will never purchase any delivery from BestBuy again. Please be aware when you schedule your delivery.

I am giving this review, especially for Manager Navdeep. I went to the store regarding my purchase of a 4-year warranty and the way Manager Navdeep dealt with me was unacceptable I wish I could give him 0 stars but no option for it. He was showing the attitude of his position as a manager and he was forcing me to buy stuff from the best buy store in the future but I already decided never to go to the best buy store in my whole life. The reason is Manager Navdeep. The reason I went to the store was to return the PC which I bought from this store with a 4-year warranty but now it starts creating problems I decided to return that because not satisfied with that anymore after spending 1900 dollars on it and with a 4-year warranty it comes around 2400 dollars. At the time of purchase, they told me that if I see any problem with their product then I will get a full refund in the same way I paid for it but now the manager Navdeep said I will never get my money back and only I will get store credit for it and I have to buy again from best buy and he repeats the word have to again and again. I don't understand how can they force a customer to go to their store if the customer doesn't want to.

I always give a business a fair shake before writing a review.I arrived at the sunridge location Sunday afternoon, it wasn't very busy.My wife and I, wanted to buy a TV and espon printer. We decided to try Best buy for their prices and location.My wife and I stood in the TV area for 40 minutes.. while nobody offered any help.We went to the printer area, (which is very close) and again, was offered zero help with finding anything.It seems the norm for employees here to stand in groups of 4 and 5 looking at their phones and sharing a laugh, then helping customers find what they are looking for.(See my photo). 5 employees standing feet from each other.I got fed up waiting, approached an employee in the printer department only to be told (sorry, we don't have ANY color printer available)....Monochrome was available, but no color.Another helpful hint would be to put out of stock" tags on items that are not available