Peoples Jewellers

Bought rings for me and my husband. Visited the store prior and dealt with Carlos who's so nice to accomodate us. Called the store to get help with an online order after we decided what to buy, spoke with a Nancy or Sandra who's able to call us back to give us an update. Overall experience for customer service is not satisfactory. I hope they will know how to celebrate with their customers whether a purchase was online or at the store. My husband was rushed while picking up our rings. Terrible.

If possible I would give 0 stars but they are predatory sales people who take advantage of the handicapped. They refused to work with anyone to figure out solution insisting if we even wanted to speak with them to do so through court. Never will I recommend a place that is so blantly a scam. Product never left the shop yet they refused to issue refund, or anything of the sort.

Stopped at the store to buy butterfly backs for pair studs. The sales person was amazingly kind and patient. She must’ve tried 20 pairs of butterfly backings on my earrings, she clean them and suggested a cleaning product for my earrings. I’m not from the Winnipeg area and I made it clear that I was passing through on a road trip and this lady made me feel like I was spending $1000 on a wedding ring with the attention that she gave me, even though I spent $36 on two butterfly backs, and a container of cleaning solution . 100% recommend anybody in the Winnipeg area going to the store.

Excellent service!Really pleased I purchased warranty!Highly reccomend!

Waited forever, employees barely acknowledged us. Wont deal with peoples ever again do not recommend. Don't know what they're talking about very unprofessional.

I went there with my fiancé looking for wedding bands. A group of them were all sitting together talking. The look they gave us was as if we were interrupting their chat session. I caught their microexpressions...I was not impressed but we continued on and things got a little better when they realized we were serious. One sales person was very helpful and showed us many rings.We went to look at other stores and at the end of our research we went back to finalize the purchase.We presented another sales clerk with the information she had given us (as she had left for the day). She was less than helpful and gave us the distinct impression that she did not want to help us. Her complete lack of enthusiasm and flat affect left me cold.We decided to not go through with the sale and returned to a previous jewelry store that we had visited in the mall and dropped several thousand dollars on our rings.A note to the sales staff: act like you want to help even if it's not your sale. It will affect your store's bottom line.

I was very unsatisfied with the experiences my mother had with this place this past week.They definitely DO NOT meet the 5 stars for there customer services it is too bad that I still had to give them 1 star otherwise it would be none.One thing my mother failed to mention in her review was one of the woman employees who my mother dealt with had forced my moms ring onto the sizing pole which I felt was very UN professional because she wanted to prove to my mom that the ring was a size 5 & not with what the sizing pole showed when mom slipped her ring on sitting between 4.50-5 not at the 5 mark which the woman was mad & than continued to force the ring to the 5 mark.Anyways the ring was not supposed to be sized to 5 mom requested 5.50Later that day we returned with my father over all very pour pour customer service & will NEVER return back other than to pick up moms set & or with a lawyer.I do not recommend this place for any services & will make sure to give feedbackAnywhere that is needed.

I have bought alot of expensive jewelry from this location over the last 16 years. My Bulova watch that I purchased there 2 years ago for over $1000.00, my second expensive watch from there. The battery went about a week ago.So, mb opened up stores today an i went to get my battery replaced an they told me they were not doing batteries. So I went to a smaller jewelr in the mall an they replaced it in 5 minutes for me.I will never spend another cent in people's. I have 2 chains one was $8000.00 an a wrist one $2000.00 and the clasps are wearing low. Ill be going back to the other jeweler in the mall for those repairs.

My experience with Sterling Lyon location was a little bit better. Don’t visit polo. My bracelet I ordered on July 13 said it was delivered to store for pickup July 15 *on their end* I didn’t get a call and my email said not delivered (it actually still says this) Went down last week (it’s July 25 today) and they said they didn’t have it! Today I’m told by their text option for chat that it’s there since 15th but they can’t enter it into their systems? How does it take 10 days of not being able to enter it into their system? How does that even make sense? I was told they have to email the correct dept for that. How was I never informed of this as a customer? Don’t spend your money or time here. Do not order online for pickup at polo park as obviously their system can’t handle it.. or whatever is going on here. Bad service.