KH Burnaby Chartered Professional Accountant Inc

They do NOT take new clients, no need to bother calling them.

cost us a lot of lost money, Cynthia did not care, bad service.I had been a client for over 15 yrs

Kemp Harvey Hamilton has been my accounting firm for at least 20+ years. If I was to rate them on a scale of 10, they would be a 12! The people employed with this firm along with the principals are thorough, concerned, professional, sincere, friendly, fun, intelligent and upper most always, the client is number 1! I will keep my business with this firm for at least another 20 years+.

Absolutely highly recommend this office. The excellent standards for yearly training and professionalism has kept me as a customer for over 10 years.

Highly recommended

I appreciate the professionalism at this firm. However, my experience working with the team included:- being talked down to;- not asked relevant questions (e.g. assumptions were made without consulting me); and- providing CRA information without my consent or even followup.Generally, I believe the firm has strong technical capacity and knowledge, but poor communication. If you are doing business here, make sure you clearly state what your expectations are and be ready to do the work to make communication happen effectively.

One of my biggest financial regrets is that we didn't leave this firm when the former partner retired. We knew that first year that we weren't happy but it seemed like it was 'good enough' and changing tax firms is a pain.Then my husband died, and every single thing with our taxes was difficult, or downright wrong. When I'd point out that something hadn't been done or hadn't been communicated, the partner would get nasty.Sadly it made sense to have them handle the return for my husband's final tax year but I am now blissfully free of Kemp Harvey and will never go back. Just going into 2023 knowing I don't need to deal with them is a relief.

My wife and I work with Cynthia Hamilton for both our business and personal taxes. We have always been impressed Cynthia's expertise and level of service from her team. Highly recommended!