The Home Comfort Group

We bought a water heater and plumbing protection 2 years ago - we had an issue with the water heater a few months ago and although they came to fix it quickly they left it dripping and we’ve had a bucket under it for months - they said they’d return to fix it but haven’t. Fast forward to 1.5 weeks ago - we now have a clogged kitchen sink and can’t use it and we’ve tried calling them over 20 times and have left that many messages and no one has returned our calls to fix the issue - we’ve been paying plumbing protection for over 2 years and this is the first time we’ve called them with an issue - we feel cheated as we are paying for a service which they are not providing - this company has been horrible and I would recommend you stay away from them