Princess Auto
716 Reviews
- Thursday8 AM–9 PM
- Friday8 AM–9 PM
- Saturday8 AM–6 PM
- Sunday9 AM–5 PM
- Monday8 AM–9 PM
- Tuesday8 AM–9 PM
- Wednesday8 AM–9 PM
About the Business
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Contacts
Call Us
+15197430742
2 Executive Pl, Kitchener, ON N2P 2N4
Hours
- Thursday8 AM–9 PM
- Friday8 AM–9 PM
- Saturday8 AM–6 PM
- Sunday9 AM–5 PM
- Monday8 AM–9 PM
- Tuesday8 AM–9 PM
- Wednesday8 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Wi-Fi
- Assembly service
Recommended Reviews
Maddy Sandhi
21.09.2023
Princess Auto
Great place for your tools and stuff. Great customer service, staff was busy stocking the aisles.
Ben Emre
17.09.2023
Princess Auto
The store has more inventory than it can fit... that is good and bad. difficult to navigate through, but has lots of stock. I think the location needs to be a bit bigger to accommodate their stock.
Sok Bodian
19.08.2023
Princess Auto
Very handy place to get pretty much anything for tools and trailer parts. Prices are also better than most competitors in the area.Brought a few items for exchange and customer service was quick and friendly.Isles are large and most areas are clean for easy shopping. Lots of parking too!
Zack Saunders
11.08.2023
Princess Auto
Impossible to find anything in this store. . Even more impossible to find anyone to ask the location of said items. They got you running all over the store because it's probably in that area ". The cashiers up front are literally the only helpful people in the store."
BDPractical
01.08.2023
Princess Auto
Terrible service. I have had a landscape rake on hold for months, and when my schedule freed up for me to go and pick it up, they gave me the wrong item. I have wasted a full day of travelling to obtain an incorrect item. I am just utterly disgusted with the service and lack of care that they have towards their customers. I do not recommend going here if you actually care about your time and money.
Ravinder parmar
24.07.2023
Princess Auto
Worst customer service you can’t expect a polite or at least a professional answer to any of you questions. All the employees there are on a bad attitude trip. They have everything you need all you need is courage to go there
Randall Eckerich
24.07.2023
Princess Auto
I love this store. This is a candy store for kids when it comes to tools and shop supplies. I picked up supplies for my Tig welder today. Tools are cheap and becarful as many cheap tools will not last but if you only need or use it a few times and don't want to pay Snap-on prices. The tools are perfect for me as I make them into sculptures.
Kyle Michielsen
23.07.2023
Princess Auto
Princess auto is great for deals, however some of the worst customer service from multiple team members at this store.If you can't find anything, good luck because the team members won't help you look nor seem to care about how disorganized their store is. The typical response from team members is 'if you can't find it, I won't be able to.'The members of the team don't greet you, nor do they say anything when they squeeze past you in the isle.They don't have control over their inventory, if it says they only have one it's probably not there, and if it is you'll find it on the other side of the store in a random pile.Don't bother going to Brantford, they never have anything in stock and are even worse for organisation. The team members are just as useless.
Eric Law
16.07.2023
Princess Auto
Been into this location several times over the course of the last 5 years or so.....always been an average experience. Today one of their employees, Melissa P went way above and beyond to go completely go out of her way to ensure I received amazing service and had my questions answered. It's very rare to find such great service now a days, and Princess Auto should consider themselves very lucky to have such an incredible employee. THANK YOU MELISSA P!!!!!
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2 Executive Pl, Kitchener, ON N2P 2N4
Princess Auto