Staples

Had to go in to take my daughters passport photo and the associate Diana was so patient and helpful. It was so much easier than I anticipated thanks to her!

No respect to the customers. When i asked someone to help they just send me to another person and then again the same thing happened when i asked for help. Then one person said me to wait and said she will come for help but that person started to service other customers and i waited there for munites but she did not even care about me. This is something unexpected as a customer.

The associates at the Staples shipping services are unprofessional and terrible customer service. I know my package was delivered to this location but they didn't even look for it, I even showed them the name that supposedly signed for it, the young female associate didn't seem to care and said it wasn't at their location. I confirmed with FedEx and they said it was delivered to that location. They should have looked harder for it.Update, my package was never found. FedEx completed investigation and determined that my package was delivered and left with a staff member. I will never have my package routed to this location for pickup as their employee's will steal your package.

I went to look for 2022 calendar diaries. I visited this store for the second time. I still remembered which section had diaries and calendars. They had different ones in different sizes. Thank you for the one I took. My father liked it very much. Thank you:)

Never a smooth experience. Always a line and employees move very slowly to address matters. Simple drop off takes forever. Need a separate rep for this option….extremely disappointed

Multiple bad experiences here. Can’t complete a very simple printing job properly. Double check your orders before leaving because they will be incorrect. Also expect a very long wait.

Ordered custom postcards, they never came in on time like the email said.The associate told me I could receive a refund once my order arrived at the store because it was late. I came in today when after my order had arrived at the store for a refund. The associate was so lost and didn’t know what I was talking about.I had to direct her to the drawer where the online order prints were kept. The service at this staples is horrible. I waited at the print centre for 20-25 minutes just to process a refund which should have only taken 2-3 minutes.

Came here to return an item (Feb 3rd 2023, 12:25PM). The gentleman at the front was great to other customers. Unfortunately there was a lady there who did not listen to customers concerns and rushed everyone, including me. She was a little rude and it was an unpleasant experience.

Their photocopy and printer settings is predatory. The default is set to print in colour, which charges your more instead of default on black and white. It's purposely made that way so if you forget to select black and white for printing they can charge you more. The staff are so slow to help you here and move at a very slow pace. I had to wait while an off duty staff came to print something for free using up the computer.

Wanted to drop off a small package with a printed shipping label but the customer service rep (older man, who was possibly the Manager) rudely refused it because it needed it to be taped to the box and that he doesn't offer any supplies to do so. Funny enough, he sales pitched me the idea of buying rolls of tape for a nice premium price while I stare at rolls of tape and other supplies that sits on the counter behind him. I left confused as I brought in separate printing labels before and other reps were able to provide shipping pouches to attach to it. Anyway, if I'm wrong and customers are suppose to provided their own tape/pouches, then please educate me in a friendly manner. Or offer to do this once and let me know for the next time. A smile is a bonus.My advice to the older Customer Service Rep is that you need to do better.