Mercedes-Benz London

I recently purchased a vehicle from Mercedes-Benz London andbased on my experience I recommend them without hesitation. I dealt with Tony from start to finish and his openness and honesty was a huge factor in my decision to buy this vehicle particularly because I was doing so virtually. Tony sent me detailed video review of the vehicles I selected and was very prompt in responding to all my questions. He showed patience and courtesy and allowed the vehicle to sell itself. The price of the vehicle was fair relative to similar vehicles at other dealerships. The dealership also honoured all promises made prior to and subsequent to me buying and taking posession of the vehicle. Overall I am my experience with Tony and this dealership was satisfactory plus.

Completely thanks to all the employees of the Mercedes company, especially the employee named. Mr Warren Cunningham He does his work seriously, transparently and respectfully. He persuaded me to buy a new car with you, and he explained all the specifications to me. It's nice. I hope Mercedes appreciates this man and my wife to She want to bay another vehicle in the coming periods. Thank you, Mercedes, and with my regards.Mahdi Alhasan.

Purchased my second vehicle with Tony and the team at Mercedes London. They always go above and beyond to ensure customer satisfaction. The dealership is always very clean and welcoming. Thanks Marcus, Mike, Tony and Noel for helping me with the new car!

We had such a wonderful experience at Mercedes-Benz London; everyone we talked to was friendly and welcoming! Warren was so kind, helpful and supportive while we took the time to figure out what vehicle would be best for our family. He was patient and never pressured us to make a decision quickly. Once we had decided, he moved quickly to ensure that the car we chose was secured for us in this fast market. Warren was extremely knowledgeable and accommodating throughout the entire process and we could not recommend him enough.

The best in client services! From buying my first MB with sales (Tony Yang) to the service department and concierge, to the customer service. Everyone at MB has always taken very good care of me from day 1. I am now on my second vehicle with MB. Love the dealership, love the ease in buying, love the service and love all of them there! I am a well taken care of young lady! Shout out to all of you at MB !!!

I really appreciate the honest and courteous service I received when purchasing my last vehicle. The sales person, Tony Yang was very patient and straight forward. I was really happy with the pricing of the vehicle as well. Vehicle was delivered in excellent condition. I felt the Mercedes difference in the way my purchase was managed. Hopefully, I will be coming back in the future for my very own Mercedes Benz! Thanks Tony.

Warren was so kind, patient and knowledgeable, throughout my whole experience. He found the perfect vehicle for me and I couldn't be happier! The entire team is a pleasure to deal with.

This has been the absolute best customer service I’ve experienced purchasing a car yet! I had the pleasure to work with Warren who was professional, not pushy and extremely knowledgeable about the product. He helped meet my needs to find the perfect ride for my business! When I arrived to pick up the car everything was in tip top shape and on time. Thank you to everyone who had the chance to prepare the car for delivery! It was immaculate!Warren went through all the features of the car flawlessly, and answered any questions with due diligence and patience. Very impressed with the knowledge and customer service he displayed! Without a doubt 5 stars!!!There was also follow up from the sales manager and staff after the sale!In the future I will be dealing with Warren and the team at Mercedes- Benz London 100% thank you for everything!!

Just picked up my new CLS and the service was excellent. Charbel Francis was professional, understanding and an absolute Gem. If you are looking for a car at Mercedes Benz call him first. He treated me like family which I loved. Thank you so much Charbel and team.

Have brought my car for service here a couple of times and have always been pleased but yesterday was the pinnacle. My service advisor was Paolo and he went above and beyond making sure I was informed about the progress of the diagnosis of my car plus checking to make sure everything was in proper working order, checked for recalls. I was so happy with him, the vehicle was ready in a timely fashion and I could not recommend Paolo more. What a great guy. He told me he had only been there a couple of months but I hope they keep him forever because he is definitely a keeper who really cares about the customer