The Shoe Company

Staff are incredibly friendly and helpful. It is always a joy to visit. They will place a special order for shoes if they do not have what you want in stock. I always leave feeling taken care of. Would recommend this location, even if you have to travel to get to it. Store is a little difficult to find if you’re not familiar with the PATH but a quick call to the store and the staff will offer directions or even come out to find you.

Okay shoe store for basic footwear. Styles are so-so. Don't expect to find anything unique or high quality. Shop only offers safe" selection of designs. Women's selection is twice as large as men's.They also have a small selection of socks

excellent! Staff at this store was super friendly to help me look for my size and recommended shoes for me. Although one particular shoes ran out of my size, but she was really helpful!!I bought that size from their online store later on, but the staff recommended my shoes size, which allowed me to pay online without hesitation!!

When Walmart has better quality shoes than this place :(. I bought a pair of George dress shoes for almost $90 and they didn’t even last as long as the George dress shoes I bought from Walmart. These shoes lasted me 2 months not even and they ended up looking like this! Literally ripping at the seems

Rude service by one of the women there who was sarcastic, laughing at me and dismissive when I tried to return an item. The gentleman was pleasant and did his best.

Store is located in the PATH Scotia Plaza concourse. NOT AT STREET LEVEL! It's easiest to enter from the Scotiabank building (the big, tall red one!) and head down the escalator. Once there, hang a left and walk to the end of the hallway marked First Canadian Place" - the store is on the left hand side! If you hit Winners

It's underground. Enter the Scotiabank building from the King entrance and take the escalator down. Immediately take a left and look for the sign that says First Canadian Place. The store is right behind the sign to the left hand side.Online prices seem to be better than store prices and the return policy is a bit of a headache.

The staff here it’s amazing! Particularly Ria(hope im writing her name right) I know nothing about winter boots and what to look for when buying them. She gave me all the information I needed, tips for those winter boots, prices, discount information, EVERYTHING. At first I thought they wouldn’t have my size but they can place an order for it if they don’t have it in stock.Someone left on their review an explanation on how to get there through the scotia bank entrance and I was able to get there just fine.They are able to make price match but not with website like amazon, kijiji and so on, but in my case they had no problem to price match with the official shoe-brand website, but I would definitely double check with them.Again, Ria was so helpful and friendly I left feeling really well taken care of and will absolutely go back whenever i need to buy another shoe.

Not easy to find in the PATH system, but if you call the staff will give you directions. I've been to a few locations and this one is my fave. They have a great selection of shoes for men, women and kids at really hard to beat prices. And although this is not what you'd call a full service retail experience the staff have always gone above and beyond for me. Anything they don't have in stock they'll find it online and have it shipped to your front door or your nearest Shoe Company. Really awesome staff at this location.

Failed to get help selecting shoes. Ended up with wrong shoes, but mostly my fault, but did not receive the sale support I needed to choose the right shoes.