Décathlon Ottawa
506 Reviews
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–7 PM
- Sunday10 AM–6 PM
- Monday10 AM–8 PM
- Tuesday10 AM–8 PM
- Wednesday10 AM–8 PM
About the Business
Decathlon Canada Sports Store: Bikes, Hiking & Camping Gear | Discover over 65 sports and 7,000 products at Decathlon. Shop quality sports gear with confidence thanks to our year-round affordable pricing. Discover our winter jackets for women and men.
Contacts
Website
Call Us
+16136902223
1055 St. Laurent Blvd, Ottawa, ON K1K 3B1
Hours
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–7 PM
- Sunday10 AM–6 PM
- Monday10 AM–8 PM
- Tuesday10 AM–8 PM
- Wednesday10 AM–8 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- LGBTQ+ friendly
- Wi-Fi
- Transgender safe space
- Wheelchair accessible seating
- Wheelchair-accessible washroom
Recommended Reviews
C Winegarden
16.10.2023
Décathlon Ottawa
Decathlon Canada is a very good outdoor equipment store. Without a doubt they are making outdoor activities much more accessible to Canadians with their good gear at very good prices. When they first opened in Ottawa I was leery about the quality of their gear, but if you follow their general gear ratings (level 100 novice/occasional use, level 500 intermediate/regular use, and level 900 is their top stuff) their gear is very good. I have bought skis to socks and golf balls to beach chairs and lots technical outdoor wear and I have been very happy with it all. When their gear is on sale it is VERY well priced. In terms of ethically produced gear they are no Patagonia, but on their website they are clearly taking some baby steps to make their products sustainable and ethically sourced. Both their on-line ordering and return policy work well and they stand behind their suff. Glad they came to Canada.
Sylvia Lewis-Havard
13.10.2023
Décathlon Ottawa
really good selection and very reasonable prices. we went around Christmas and it was a bit picked off (they were out of swimming caps, for instance). the self-checkout is amazing, it's just a bin that you dump your stuff into and it scans everythign -very user friendly. We didn't see too many people actually working in the aisles of the store but again it was just before Christmas so understandably busy.we managed to get my mum a swim suit in December so that was a great sign and they had a decent selection.
Carl Andre
05.10.2023
Décathlon Ottawa
Very impressive store, i will have to go again. Today i purchased bike shorts, they had to be returned due to a flaw in stitching. No problem
Kyle Beaulieu
30.09.2023
Décathlon Ottawa
30 minutes to lose a customer... After years of riding fixed gear, I am looking to buy my first road bike. They have a few 105 options, and I wanted to leave with a bike on the roof of my car. I've never been to Decathlon before, but I have heard good things, so I wanted to give them a try. I went in, cash in pocket to buy a nice road bike, and walked straight to the back where all the bikes were. I waited for 30 minutes without a single employee even acknowledging my existence. Not a single hi" or "let me know if you have any questions" or anything. It was obvious I was interested in the bikes as I was looking at them
Minhaz S.
21.09.2023
Décathlon Ottawa
This place is your Costco when it comes to sports. Quite dangerous if you go alone as you might end up spending much more than anticipated. Goods are fairly priced and of great quality. They cater to a lot of sports. Their bikes are awesome and their staff are knowledgeable and friendly.
Artsy Sue
08.09.2023
Décathlon Ottawa
Bought a couple of bathing suits earlier this season. Price was very affordable! Staff was friendly.Went back recently and bought a blow up Kayak on sale >$350. Good price. Awesome item. Comes with fins for the bottom to help with tracking.Staff was very knowledgeable about the product. Up sold a pump ... but I really needed it!And it fits in a knapsack that weighs 30 lbs. Not to mention it is very comfy.There is even an accessory motor that can be purchased that fits into a fin slot.I have done a lot of kayaking in my day. In my opinion, this Kayak is well worth the price. Can't wait to get it on the water!
Ernest Ehrlich
24.08.2023
Décathlon Ottawa
Shopping at this place is always a pleasant experience. The staff are knowledgeable and polite. I always feel like they are putting an effort in doing their job right, and not just waiting for their shift to end. Bike racks in front of the store is also a huge bonus!
John O'Brien
25.07.2023
Décathlon Ottawa
Worst self checkout system I’ve seen in any retailer. There are too many steps just to checkout and pay. This store has no checkout with a live person. It’s a slow process to pay and leave the store. The first time I used their self checkout the displays on all the checkouts were French and I couldn't figure out how to change the language to english because I couldn't read the display so the attendant had to takeover and finish the checkout for me. Second time the system was just screwing up and not allowing me to complete the purchase. What a hassle. These self checkouts at Decathlon are not user friendly like at the grocery store self checkouts. Some other buyer needed the attendant when I was there because they had problems too. This is the only sporting goods store I've been in Ottawa that doesn't have a person to run your purchase through the cash yet they will pay an attendant to stand there and watch to make sure you aren't stealing. Ridiculous customer service Decathlon......
Michael Spencer
22.07.2023
Décathlon Ottawa
Okay so since you are looking for more details I can respect that. I can't honestly place anything that would make a 5 star for a chain location because by definition it is against brand policy to be different. I loved the store and layout. I was pleased to see the discount section. The staff was helpful and overall the experience was positive. If it had been the average experience I expect at decathlon I would review 3. Since I can't give 4.5 I gave four. You are doing great things and should take pride in that.
ELSHAD
19.07.2023
Décathlon Ottawa
Great products, reasonable price, nice lay out of store and the best staff-Pim, Param and William. Thank you very much. Small feedback, please fix your account issue.My update in regards account issue below.The responsiveness of the application is lacking, as I am unable to access my purchase history through my account. The main issue seems to be that the application's backend is not sending API calls to the UI side/front end, making it difficult for customers to view their purchase history. As a result, customers are resorting to calling and inquiring about their past purchases. I would like to see that the IT department address the functionality problems of the application. I am a loyal customer and would appreciate a resolution to these issues, so your business grow faster.
Add Review
Map
1055 St. Laurent Blvd, Ottawa, ON K1K 3B1
Décathlon Ottawa