Bijouterie Asiana

HORRIBLE experience! We paid for a custom necklace (paid in full before he did the necklace - this should have been the first red flag). We agreed on a font and style. When we came back a few days later the necklace was completely different font, style and size than what was agreed on. I was so dissatisfied and even horrified by this necklace. We agreed on cursive, but the necklace was in block letters... this is worlds apart from what we agreed on! We offered to PAY again to have it modified and the owner refused because he was offended. He clearly just did what was easiest instead of what was agreed on. If you want custom jewelry you should learn from my experience: 1. For custom jewelry most jewellers ask for a down payment and the rest is paid once the customer is satisfied... when someone asks you pay in full this is a red flag... it shows that they don’t guarantee customer satisfaction 2. Take a photo of what you agreed on. I did not take a photo because I trusted this jeweller but this was a huge mistake.

There is something fishy about the people and the gold they sell. Why is all the jewelry suddenly breaking within a few months of use.On top of this, the service wow how horrible is this! I highly recommend visiting the alternatives such as Mukesh or KPS jewelers.

They have been mine and my family's go to jewellery place over the last few years until yesterday, when the owner (the older gentleman) just flipped out while I was dealing with his son (I am assuming). Absolutely rude in his demeanor, perhaps lives in an illusion of a different world where it's perfectly ok to shout at any other human being (leave alone a paying customer). The guy needs to learn some civil sense and thereafter learn a bit about customer service.Absolutely horrible experience. Stay away!!

Really bad service! I live 1 hour away so I called to question a specific product... The guy started answering my questions then rudely said to « come to the store otherwise don’t call » and hang up ( we were on the phone exactly 1 min only) . Worst customer service ever. I will never call them or go to there store. Will pass around the message to all my friends not to go there…

We buy we sale jewelries from here since 2004 very friendly behavior they are nice people

I buy gold bangles for my wife today they are very friendly I buy gifts for my wife many times I buy from here gold always

DO NOT GO IF YOU HAVE ANY SELF RESPECT! UTTERLY RUDE OWNER! Cannot stress this enough.I went to get some jewelry for a gift. The owner handed me 2 small boxes of jewelry collection for what I requested, for me to choose from. I was looking at them, trying to decide which to get, because I wanted it to be a perfect gift. I asked the prices for a few of them.Approximately 3 minutes later, while I’m checking, he closes the two boxes and says that I’m taking too much time to decide, and for me to leave and come back on another day, and completely ignored me from that point on. At the same time some other customers were entering the place and he shouted at them to go outside as it is too crowded.This is not how I’ve been treated in other jewelry stores (or any other store) where I have always been told to take my time to select the piece that I like. Some places even offer a soft drink (pre-covid) to feel relaxed. I don’t expect that, but even the basic level of human courtesy cannot be found here.Summary - If you know exactly what you’re getting or can decide within less than 3 minutes, are willing to pay for poor quality jewelry and still get insulted in the process, then this is the place to go to.

We purchased lots of gold jewelry items over the years from their shop. We went today, and their behavior was very disappointing. They were not very welcoming. We asked to show us some necklace but they weren't happy showing us (showing angry face) and telling us not to touch the gold. I asked to lower the price a bit and the owner said if you want lower price

Today I went to pick up a gift for Mothers day. It was busy but they made sure I was served properly and helped me out with the selection. I have to say that I had a really good experience even with the amount of people, I was giving time to select and make my decision. I would 100% go back for further purchases.