Step Up Massage & Rehab - Adelaide

If you’re looking for an experienced RMT, Teresa Nguyen is the best! I’ve been booking with her for as long as I can remember and she’s able to target my problem areas. Teresa is also very informative and has given me advice on what stretches to do so I can build my muscles to prevent worsening pains. Highly recommend!

Step has been my rehab partner for 4+ years now. Simone and Heather are great at working with their patients and providing great rehab routines.

Over the last two years, I’ve gone to Dr. Yi Liu for chiropractic visits. He know his craft well and is wiling to take the time to assess the issue and get to the heart of what is causing the injury/pain. He is patient, thorough and kind in his approach. He also gives you practical advice and exercise suggestions to help manage day-to-day. What I also appreciate is that he doesn’t keep asking you to come back for more visits if he knows you don’t really need it. I highly recommend his services.

Update from 2023/06/22:The owner had kindly reached out to me and provided sincere apology. I appreciate the owner do take loyal customer's comment into consideration, and trying his best to improve the service at Adelaide location. I have changed the review from 1 star to 4 stars since the owner are making improvements and the physician I have worked with there are extraordinary.Best physio therapist Andrew Lam & chiro Andrew Y. This 1 STAR is the result of the horrible receptionist who always work on Friday & Monday, apparently she is here since the clinic open, so there is no way this clinic would get rid off her.She might considering herself as the owner of the clinic? and try to EDUCATE the patient while clearly it was her system issue. For example, i thought I did not receive the email from the clinic, she showed me her “system” shows i have opened the email and indicate i were lying, while I later found all the emails went to junk and then I showed her the UNOPENED emails, she just got silent and no apologies or explanations for her mistake.Kind suggestions to the owner, patients are here seeking for treatments,not attitudes.Good thing Andrew Y works at other Step up locations as well, just hope Andrew Lam will start working at other locations as well so I can completely avoid going to adelaide location!

I went for multiple session with Sandra Dumont, an acupuncturist. She is so great and provided the treatment I needed. I was taken care of the best way I could have to.She is really professional and provided such good recommendations.The receptionists are very nice as well.They helped me with administrative stuffs. It was absolutely helpful.

Lovely place at a great location. The service is fine. They have small waiting area and enough massage rooms. My therapist was kind enough to prioritize my needs and shared good tips to improve my posture. The insurance is covered directly. I wish the rooms were more appealing for a massage room but overall a good experience.

My therapist was really nice but I felt jipped when I got less time than I booked for. I got to the office 15 min ahead of time to ensure I had time for all the classic masseuse pre amble. I had my apt for 1230PM. My therapist was late and took me in 5 min past my apt time. We then proceeded to talk about my concerns and from there I got ready while she waited outside. This took 5 min. I booked a 60 min massage and when the massage was over she had finished right on the dot at 1:30PM meaning she was still missing 10 min of masseuse time. It's disappointing to not be given the service I paid for.

Came for back pain that's been recurring over the past few years - had done physio, osteopathy, massages you name it. Decided to try chiropractic care with Dr. Yi, who was extremely knowledgeable, friendly, and patient! Did a series of treatments and also received exercises to practice at home - noticed a significant improvement in my back pain and overall mobility over the course of my sessions. Would totally recommend: great staff, location, and clean rooms/equipment!

PLEASE READ MY REVIEW :I previously rated 3 stars because i had “OK” one hour. I later received a call from Jacky who is from the clinic management i believe. I was asked on the reason i gave three stars. And despite nothing go wrong on my visit Jacky offered me a full hour message as a complimentary session .I did not go back to the centre right away but after 7 months i went and i found out that it is still valid and it is in my file.The MRT i choose was Fred ( Farhad) . In one word , Fred knows his work. We did not jump in the massage right away but rather he start experiment my pain location which was upper back and around the neck (as most ppl who work on an office job) - was simply amazing at his work - he went extra time to show me youtube video on how to train the rotator cuff (which is weak despite me working out and all ) I definitely recommend him.Sam and Shanjida the receptionists were extremely polite and professional.5 stars for my great experience