Budget Brake & Muffler Auto Centres

Asked to remove the rear-most muffler (of 2 in the car) and install an exhaust pipe following the same path.The pictures speak for themselves. Quoted $80, charged $120. 6 exhaust leaks were found. When I went back the same day and asked for a refund due to the inability to fix this bad of a screw up, Darryl argued with me for 20 minutes trying to convince me that this was quality work and refused to refund.He did offer to fix" the leaks which consisted of two quick welds to seal a few of the holes. But after driving for a day the leaks were back.Put the car up on a Hoist and took the following photos. Ended up cutting out the pipe and found that whoever installed the pipe crushed and stuffed the new piping into the old piping about an inch creating a restriction in exhaust flow. Furthermore this blunder caused the exhaust gasses to force themselves through the already poor welding making more exhaust leaks.I would ask them to redo it. But I don't trust Budget to even look at my car after this example of their workmanship.0/10 would not do again."

Daryl Chalk is one of the greatest Budget B&M owners I have ever had the honor of having my vehicle worked on by him. His shop is honest, through, and its always a pleasure working with him.Edit: in today for twin cats and o2 sensors, on my 04 subaru.

Best customer service hands down. Came in 15 minutes before closing and Daryl put my car on the hoist, identified the simple exhaust problem and fixed it. No charge.I appreciated his honesty and willingness to go beyond the call of duty. Brenda

Quick service frienly customer service will recomend to others and come back if needed

Been here twice so far since moving to Courtenay and I'm extremely pleased with the efficient, friendly and affordable service. My partner will be bringing his vehicle to this location now as well. Thanks guys!

I have had a very enjoyable experience getting my 2018 Yaris brakes fixed at the Courtenay location. Darryl and the other staff members were friendly and very helpful. Issues with my vehicle were explained clearly and I felt that I was treated fairly. I will definitely go back to them and recommend that others use their services.

Best place in town to get your car maintained. Kelly is a great mechanic. We use to take our car to the Toyota dealership and now waaaayy prefer this location. Honest, quick and way more affordable.

Budget B&M Courtenay, is the best place on the island to get work done. Darryl is honest, affordable, and does excellent work.

Great service and great price! A gasket developed a small leak a year later and they fixed it at no charge. They really stand behind their work.

Been here a couple of times now for various issues, have always received amazing service. You won't find better rates, they are very open and honest about what work you need done and charge accordingly. Would recommend.