WelcomINNS Ottawa

I recently had the pleasure of staying at the WelcomINNS during my trip to Ottawa. The staff at WelcomINNS truly went above and beyond to ensure my comfort and satisfaction. Special thanks for the gentleman at the front desk. I received a warm welcome at check-in and I was impressed by the staff's professionalism and genuine care for their guests. They were always available to answer any questions, offer recommendations, or assist with any request, making me feel like a valued guest throughout my stay. The room I stayed in was spacious, and immaculately clean with all the necessary amenities.I would certainly recommend the WelcomINNS to anyone traveling to Ottawa for business or pleasure.

came here for a class trip. terrible smell of cigarettes in our room and in friends rooms they had stains on the beds sometimes more then 1 in the same bed. breakfast was decent but overall wouldn't recommend.

My wife and I are self-professed discerning tourists who often indulge in relatively upscale accommodations (our beloved Regents in Berlin takes the cake). However, being mindful of our budget, we occasionally opt for more economical choices. Our recent road trip across Canada, starting from NYC, led us to this humble abode. And WelcomINNS Ottawa exceeded our expectations in every way imaginable.While the location is not remarkable, the hotel is quaint, clean, and quiet. The rooms are not gigantic, but they are spacious, pleasant and clean, with comfortable beds and a shower with a water pressure that outperforms most hotels twice the price. Bathrooms are squeaky clean. The breakfast is advertised as continental"

Nice little place. Good deal. Reasonable.Let us check I'm early (14:20)Room was clean, bathroom was newly renovated and nice/clean.It was very quiet at night and during the day.If I had to say anything negative it would be that; wish the TVs were a little bigger than 32 and was able to connect to my phone and/or YouTube.The breakfast was decent

Really nice hotel! Right off the highway, so you can hear road noise, but it worked for me as I was coming from outside of the city to visit friends and was immediately leaving the next morning. They also let me check in early, around 1 PM instead of the usual 3 PM, which was very much appreciated. The continental breakfast is free and had some decent options.

I came in to a dirty towel left in the room I had to go down and ask the front desk to take care of it as if it was my job to supervise after the cleaners, the jaccusy bathtub was not clean. The breakfast was not great at all. This could be my taste buds that didn't like the syrup.

Worst customer service. Came all the way from US and booked online upon coming here the receptionist tells us that we have to pay a deposit so we were okay with that then he tells us it has to be a credit card while I give him my credit/debit from an actual bank he says that “it looks like a gift card” we make him understand that it’s an actual bank card then he tells us it has to be credit card while it is and he kept telling us no it’s a debit card and he did not let us check in now we have to wait 7/10 business days for our refund. He was very rude and disrespectful.

Room and washroom was clean. Good location with easy acess to downtown attractions. I liked that the room had easy acess from the parking lot. There was also continental breakfast included.

Four of us stayed there for one night in one room. Room was bit small but clean. Washroom was also clean. Located away from the airport but comfortable distance for the downtown, Carlton uinversity and University of Ottawa. There is a big shopping mall in the proximity and the train station is also there. There are many restaurants around the area. They provided a complementary breakfast buffet which is good for a quick top up in the morning as the dining area is bit tidy. Parking is also good and value for the money.

We had a nice stay. We were a bit disappointed by breakfast compared to the Boucherville area, QC location we are familiar with. Breakfast was OK but many things we gone by the time we got there. No fresh scrambled eggs or hot beans like we were hoping. Pillows are extra fluffy but if you prefer a more minimal pillow bring you own as these are huge. Also we got some kind of warning ticket for parking in the lot overnight but night check in person didn't mention any special parking requirements. Overall a decent stay.