Access Storage - Stittsville

The team here quite simply, provides a top notch customer experience!Anything you need, or have questions about, they’re more happy to help.A specific shout out to Cindy and her manager who pulled a rabbit out of their hat today when my lock froze!These ladies had me into my unit in less than 5 mins (greatly appreciated when it’s -28 windchill out)Thank you!!

I rented a smaller unit for 4 months during the 4 weeks free trail, super simple to set up, quick access to getting help and online payment options. Pricing is fair and would use again if I need to!

Great storage facility. They got me a unit the day of moving on short notice. It helped me a lot that they would send payment reminders

Great friendly service.Unit was clean, pallets were provided, move in and out very easy!

This was a very pleasant experience. Cindy in the office at 128 Willowlea Rd Carp was amazing. She showed me different lockers and explained the whole procedure very clearly. Very nice experience and provided all the info I required. I would definitely recommend this company and location.

Wonderful customer service!Storage spaces is well looked after and easy to navigate. Very happy with this location and experience.

Cindy at the front desk has always been impeccable! Her service outstanding, she always answered any and all questions without compromise. She was the best. The occasional staff replacements were just as courteous and excellent.The locker itself was perfect and I have no complaints about it at all. I always appreciated the furnished palettes to protect my items from any possible water leakage, which never happened.The pricing has become outrageous and the restricted hours of access to your personal property is outrageous.I would recommend them as they Do deliver for safe and secure storage but with the caveat that the cost is very high.In addition to the above, after paying for one week's storage, someone decided to charge my card the difference of the monthly cost. I had already refused automatic payments and so this was completely unauthorized.When I contacted Cindy about it, she was once again courteous and quick to action. I am awaiting the return of the charge but expect no further issues.I never had an issue of any sort with the service or the locker itself, but the cost is just unacceptable now.

Great storage units. Only one issue - the pallet in my locker was broken and could be dangerous if not careful. Should be replaced.

Bought some merchandise. Great service and worked with me to find everything I’ll need to have a smooth move. The mattress cover also worked fantastic!

Very organized. Easy sign up, clean facilities and pricing is very competitive. I had rented from them many times over the years always with good results.