Urban Outfitters

got called for an interview everything went well but at the end just got ghosted despite me following up just wasted my time looks like I dodged a bullet with this place

Guy at cash with glasses refuses returns providing stupid reasons like i used a discount code for it. So what? I go somewhere else and return it no problem. He also makes unnecessary comments that are a bit annoying. Sorry :/

One of the managers, Erika, was very friendly and helpful! When I asked a staff to check a size for me, Erika came over and provided me with a list of store locations that had the size I was looking for. So, I went to their other location (Yonge and Dundas) in hope of purchasing the item on-the-spot. Unfortunately, the size was out of stock as well. I asked the staff at Yonge and Dundas location if there is a way they can place the order for me to avoid a shipping fee. However, the device they use for ordering online was broken, and they were unable to help me.I came back to this location and Erika dropped everything she was doing to help me with placing the order. While she was processing the order, she was also training one of her new team members with passion and enthusiasm. Not only did she go above and beyond with her excellent customer experience skills, but she also demonstrated exceptional leadership skills!After what Erika has done to ensure superb customer satisfaction and teamwork, she definitely deserves appreciation and recognition from the UO headquarters!

Trashy, cheap clothes worn by children. If your kid shops here then you need to start paying attention more.

All I can say is the store manager ‘David’ is very arrogant and rude when talking to customers thinking he is the king of the world just because he is a ‘ store manager’ lol

Love this clothing store! Beautiful & unique styles...

Large store. Great location and solid urban outfitters experience

ordered an item for pickup and used a $5 off coupon. The website said the item was in stock so I placed the order and arrived at the store once I got the pickup ready email. They said the item I ordered was sold out and when I asked if I could get a refund and my $5 coupon/credit back, the manager said no. Why did I come to this store all the way from Newmarket to pick up something that wasn’t communicated that it was out of stock AND lose a $5 coupon over it? They didn’t try to even put it on a gift card or allow me to choose something similar. AVOID!!

Solid selection - no shoes section in this store, but friendly staff

Huge store with great quality clothing, accessories and few other items. The prices are on the higher side but very good quality. The store is very beautiful and aesthetically very pleasing..great job by the merchandising manager. The products are very well displayed and color coordinated. It is on 2 floors. Has some very unique products. Would recommend if you want to add some style to your wardrobe.