Western Carpet One Floor and Home

Celina was awesome right from the get go! Provided a ton of options, answered a million questions, and always got back to us really quick. Highly recommend!

We had to replace most of the flooring in our home, and I can say it has never looked better. David took the time to hear what we needed, the styles we wanted, and the budget we had- and the end result is fantastic. The floors are great, the installation was quick and well done, and the service was supportive and friendly. Thanks so much!

Absolutely awesome!!! I can’t say enough about Guy. He is truly one of the nicest people you will ever meet and deal with. Without his help I would have been completely lost. Thank you Guy for all your help and kindness! ☺️

Flooring is great, backsplash install is awsome but, the ensuite shower tiles were all cracking. All because they had an inexperienced installer put the wrong set before tiles and soon after all joints were cracking. Also sloped the shower curb the wrong way and the bathroom floor was soaked after a shower. Should not charge customers full rate for inexperienced installers. Luckily without hesitation an experienced tile installer realized immediately the issues and fixed to perfection once materials arrived! Was going to rate a 3 but the professionalism with dealing with the customer added 1 more. Thanks for making it all right!

A HUGE shout out to Abbey, she has been an absolute pleasure to work with for new carpeting in our house. Abbey showed the utmost professionalism, she was courteous, efficient and kind. Kudos on an amazing job Abbey!!

With our insurance claim, we were assigned David Epp from Western Carpet One. I cannot say enough good things about our experience with David!First, we had no idea we needed an appointment, so we just showed up there asking for him. He was actually not even supposed to be working that day, but was in his office. He came out to help us with no hesitation and did not rush us whatsoever. He took the time to answer all of our questions, showed us a huge variety of the samples in our price range, and even took the time to style the samples in the Herringbone pattern that I wanted. The installation of the flooring happened quickly and once it had been completed, we received a follow-up call from David, checking in on how things were.We are so in love with our beautiful flooring. David made this entire process so easy and seamless. We were so stressed out about having to make an insurance claim but David made this experience so much better! Thank you so much David and Western Carpet One!

Western Carpet one deserves all of the great reviews it has! Just like to say a huge shout out to Justin and his team for helping me again.I’ve dealt directly with Justin B multiple times and have always had a 10/10 experience. He makes recommendations based on what the customer wants/needs and has great suggestions for other improvements/ideas.Justin has been a pleasure to deal with and will always be my flooring guy from here on.

The guidance and knowledge of the sales staff assisted us in making selections that met our lifestyle, our needs, and our budget. The service was excellent and enjoyable.The installation of the vinyl planking and of the carpet were completed in a timely manner. The installers were skilled in their work and pleasant and respectful in their manner. We enjoyed having them working in our home.We are extremely pleased with the results and look forward to enjoying our new flooring for many years!

Andrew was very professional to deal with and the install in our house was definitely a 5 star. I would highly recommend anyone looking for flooring to check out Western Carpet One!

Rob and his team did an excellent job right from flooring selection to quote to installation. Installation was excellent and fast. We are very satisfied and would highly recommend Western for your flooring needs