AA Property Management & Associates

I recently sold a unit at Park Palace Condominiums(AAPM&A manage the 3 buildings), and had a family friend who resided there too. I've gotten to know the buildings quite well. I'll keep this review specifically to AAPM&A staff/dealings there and say that my dealings with them were nothing but positive. Speaking to head office was a breeze. My seller was able to order a status certificate with utmost ease online, I received the buildings rules & regs regarding listings immediately and my sellers received immediate responses to status inquiries/clarifications from on sight manager Ina. Concierge/Security at Park Palace were always accommodating and professional to myself, and I was even told such by two Co-Operating Brokerages who were showing the unit with their clients.

Overall I've had a very positive experience with AA Property Management. The head office staff is understanding and will answer any questions or concerns I have with care. The manager is professional, very helpful and responsive. It is evident that AA puts clients first and makes sure their needs are taken care of. I would recommend them to any condo that is looking for a great management team.

The condo that this company has managed is only 10 years old or so and the maintenance per square foot is $1.07

I wish google had negative stars, I would have given them -10. It boggles me how are they in business? Extremely unprofessional they never answer the phones. The email responses are unprofessional and extremely rude. Dealing with Rogers and bell is easier than dealing with these people.I recently moved out of one of the property that is managed by them, they debited my bank account for the maintenance charge, on informing them they said they will mail a cheque out to us and ended up sending it to the wrong address, I followed up after two weeks and the response I got from Sandra the property manager was extreamly rude.First off they debited the account which they shouldn’t have, and sent the cheque to wrong address and now she tells me it’s ur mistake why didn’t you place a stop payment. I still haven’t received my cheque. Have emailed head office, will edit the review with updates.Condos looking for property management, steer clean from This company there are many out there that do a way better job.

A family within a family!Great, caring and responsive people .It is amazing how much difference you see from large management companies where everyone is or feels like a small fish in big pond. With AA you feel just right-You feel like a family within a family!Great Job!

I would not recommend this company at all. All of the bad reviews you read are true, all of the good ones are by someone who works for the company, anyone with the last name Prifti either works or is related to the president. I also noticed 3 fake reviews with the first name Endri, one of which with the last name Prifti! What are the chances! Not the sharpest tools in the toolbox..that is for sure...Just pathetic that they have to get people to write fake reviews as opposed to a customer focused and driven, professional company; would care and value customer feedback, and correct it. There is definitely a common theme with the negative reviews. Jon Edwards review says it best, when he said: “Extremely rude and defends eachothers unprofessional actions”.Further, the property managers they choose, or any employee for that fact is a representation of the company. My dealings with Sandra Roberts, property manager – is a racist. Therefore as a representative of AA Property Management, we can say confidently, this is an organization with racist views and has no place in Ontario. The property manager has sent e-mails to tons of residents and owners in the building that she is supposed to be maintaining, referring to them as immigrants, and idiots. Do not support this organization, aside from them being racist, they don’t do a good job anyway – at least Sandra does not. Try Using the company Del, I have worked with them before – they were more competent, and professional. I have never written a bad review in my life (I am mostly on TripAdvisor), if I have nothing nice to say – I never say anything at all; however this is how awful AA Property Management and Sandra Roberts are.

Listen to all the 1 star reviews! They deserve less than zero. These are real life stories. This company is a handful of crooks and will put your condo corporation into the ground while they line their own pockets. They bring in their own contractors that are friends and family (all Albanian), over charge for the work and use the cheapest materials available. They rig bids and even create fraudulent bids. Stay far far far away if you value your property.

Our property manager has done an amazing job maintaining our building. She is so pleasant to deal with and always goes the extra mile to ensure that all of our issues are taken care of. I had a flood in my unit a months ago and it was handled in an extremely efficient and professional manner. Big thumbs up to our amazing team!

If I could give no stars I would. If doing nothing and making excuses were an art, these people would be Van Gogh. These people do not care for their tenants and are rude, unprofessional and dismissive. I purchased a unit in one of their properties in April 2021, as part of my pre-closing steps I contacted them on March 2021 to provide a copy of a home inspection completed at my own expense. In the report, my licensed home inspector indicated that there was mould along the window sills, due to a lack of upkeep, the electrical fuse panel was 40 years old, and the previous owners had mistakenly renovated with electrical wiring, plumbing hoses and laundry connections that were not up to grade and posed a leakage, electrical shock or safety hazard. The property manager"

A A property management seems to lack the efficiency dealing with matters concerning my condo complex. The staff seem to have little or no experience in dealing with condo issues and how to resolve matters. They have a very unprofessional approach dealing with issues and owners and complain that too many people are approaching them at the same time with problems. Well, I think that if they had the experience and expertise to know how to prioritize, they can deal with the situation effectively. There are days when they have nothing to deal with apart from regular official duties, so I think they can use that time on hand to take care of pending issues.Also, it's very unprofessional for them to entertain people in the office who are imbibing with beer bottles in their hand during working hours.