Mobile Care Londonderry Mall

Took three weeks before I called to ask if they were able to find a battery for my phone. Once I called to find out what was going on, once I had spoken to them I found out they had given up on looking for a battery and failed to let me know even after I had paid in full for them to bring one in. If I wouldn't have called to find out what was happening they would have never let me know they gaven up looking and pocketed my money.

I do not recommend this place at all. It's an extremely bad place to buy cell phone items or repairs. Sadly, they are crooks and charge a lot for poor quality products, and their warranty is a joke. I give it one star because I can't do no star at all. Stay away from this place and don't get deceived.Thank you

I had the back glass replaced and the lens covers popped off and the back was cracked again, they don't offer any warranty on ther repairs. I said that I was going to check other places for pricing and the staff good luck finding anywhere cheaper, I will see you back. They are every unprofessional and they product is cheap.

Abdul was awesome. He helped me with what was a very simple problem..for him. No charge. I will be back

Took a samsung s10 plus in to get front and back covers replaced.They charged almost 400 dollars.When I got the phone back the camera will not work. I took back to them. They told me that it was damaged from when the cover got broken. The camera was working before. I ask why they didn't call me before replacing front and back? The guy just said sorry and gave my phone back. I could have bought a new phone instead of pay these guys. I do not recommend these guys

I got my screen protector done here last year, but the protector started peeling off and had to get it redone... Since it's been quite sometime now I remember they mentioned that it cost $$ to replace it ( which I dont initially remember when I went to the counter).I told the guy in the counter that I need a replacement, the guy gave me a price ($25) which I thought is the price of replacement so I agreed.After I made a payment, the guy said next time you need a replacement it's only $10"...I felt ripped off since I remember that was they said last year too but I didn't get that price.. I don't like dealing with dishonest people

One of the worst places I've ever had my phone screen fixed. Initially I was told an hour to an hour-and-a-half wait, however after 2 hours it still wasn't ready. At this point it was close to closing time, when I was informed I needed to come back the next day.The sales representative was having issues with a lady when I walked in to retrieve my phone... Definitely could feel the tension between the two.So after my two hours of waiting, mr. Sales representative tells me that the lady insisted her phone get done before mine (although I was in line and there before her). So he worked on her phone so she could have it and I had to wait until 1 in the afternoon the next day to get my phone. Which I use for work.He gave me a $20 discount for my troubles LOLJust to fix my phone screen it cost me 170 the initial quote was 190 definitely not worth itGo elsewhere!It's worth not having theNot to mention my phone looks like s*** and has bubbles under the screen.

If there were negative star I will glady put negative stars at all. I bought Prepaid phone Monday August 29 then I charged it at night then middle of the next day the phone was low battery with touching it even putting a sim card on it never happened. I came to the store to change it. It's cleary stated there no refund only exchanged which I totally understand. When I was there the proclaimed manager said there was no extra phone like I what bought and he can't give me any phone I said but then I need the phone tonight. He wants me to wait for how many days to have a new phone.he was so disrepectuful knowing I am a preganant lady. This guy doesn't really know the word customer service. He kept on pointing his finger on me. Such a shame on this guy on being so disrespectful to me as a preganant lady.

I got my screen protector replaced in a matter of a few minutes. It was part of a lifetime Warrenty on the one I purchased over a year ago. They charge you $10.00 for their time to replace it. They last over a year which I thought was very good. I've had some real loser screen protectors in past years where you get overcharged and need to purchase another one to replace it. Not here, you pay once and good for the life of your phone. Although when I get a different phone that's when I'll have to pay for another one based on it'll be a different style. But overall it's worth it.

Very bad customer service in londonderry mall, the staff she is rude and she don't know what items they haveShe was in the phone, I asked her if they have mobile cover for A51 she said, we Don't have. " as she is pretty sure. I told her