Winnipeg Transit Kiosk

Went here for a replacement peggo card. Explained the situation, gave my case number and the gentleman went above and beyond. Even corrected some errors made by the person who had reviewed my case.

The Peggy cards all stop working. Don’t load online. Showing up to this office will take an hour to resolve problems. Very big run around and waste

Extremely terrible service in Canada. Especially an old man very rude.I have been to here twice that he was disrespectful. You just a employee why always ugly face.

30 minutes waiting in line, 7 persons waiting and the line never moved for 25 minutes. At 4:30 pm sharp all of us were told to go away. Please Canada needs someone who is professional to work on this job! If you don’t want to work at least tell us stop wasting time! Wish I can give 0 stars!

First of all a terrible experience with Winnipeg Transit. My wife bought a semester e pass (4 months) from shoppers. Somehow peggo card shows expired in only 1 month. Whenever, we dropped by there, a lady employee took someone from the queue and said she is waiting there for 15 minutes so She will only assist her. You gotta comeback tomorrow. There are neither hours printed/ clearly visible on kiosk nor on website. She should have alteast listened our problem and give us directions on where we can get this issue resolved rather than closing the door of kiosk rudely. My wife has to now leave class early tomorrow to get this issue resolved and also pay return fare apart from having semester e pass. You guys gotta at least acknowledge that where your customers are coming from. DO NOT SHUT DOORS WITHOUT KNOWING WHATS THE CONCERN OF YOUR CUSTOMER. Hope someone can look into this.

Winnipeg transit is the worst transit I have seen, I had many bad experiences as a student.Especially on weekends if you have to reach a 10 mins driving distance, In transit it take 2 hours.Sometimes you see 5 buses coming at same time out of 2 buses will be of same number or destination.That means the late bus and the right bus travel together. This is a regular scenario in public transportation of Winnipeg. They arent doing anything to improve. So in cases of a storm or heavy snow fall dont just think of transit just pay a taxi and get home safe. Thankyou for the patience to read.

Very convenient location, and friendly staff! You can return your old bus tickets here (for their original face value) to upgrade them to the new ones. They also have the printed schedules.If you loose anything on the busses and the drivers are notified they will bring it to the transit lost and found so you can reclaime it here.

The bus drivers know better customer service than the guy that works there. Keeps on interrupting people and was arguing was an elderly guy when I got there. Can’t figure out what’s wrong with your peggo card and keep on suggesting to contact 311.

In order to buy tickets for the bus, I stood in line for 40 minutes, as a result, I was late for the meeting

Yeah, it is one of the perfect place to resolve any Winnipeg Transit query and to buy the tickets or e-pass for bus