Tecnic Brossard Driving School

The last few classes I had at Tecnic were with Suzelle and I honestly believe you guys should give her a bonus, a promotion, a Christmas gift, a payed vacation, everything. She is the best instructor I had throughout my courses there. She is the reason I am as confident and as comfortable as I am on the road. Suzelle is a great teacher, she is patient, calm, answers any questions you have, gives you pointers on how to improve, and she sings all the songs that play on the radio lol. 1000/10 give her a bonus she deserves it!!!!!

They wanted to charge me almost $300 just to “reopen my file” (not even for a class, just to re-open the file, the class was another $350) and I said that is ridiculous and that i wanted to speak to a manager and they completely ghosted me and have ghosted me for months. Completely ridiculous!I NEVER got a reply back. Ever.

I wanted to take a day to properly arrange my thoughts before writing this review as it was probably one of the most ridiculous situations I have ever been in. Yesterday I had my first in car session with Suzelle Lussier. I had read some reviews and I saw her name had come up quite frequently. She was described as quite a horrible person but I believed that perhaps there were some exaggerations. There were not.From the moment I met her, I could tell she was not in the right state of mind. She was clearly angry and frustrated from her previous drive and it showed. The second we got into the vehicle, she would constantly try to berate me and attempt to put me down because I did not know where certain buttons were located which makes sense since it was my first tecnic drive.It was pretty much the same the entire drive. She would fire off childish immature remarks of which I can now see she usually uses with teenagers. She came across as an elementary school bully with a limited vocabulary. As I work with children, I had no problem ignoring her unoriginal bland insults. It is definitely habit she has formed by working with teenagers. I can't imagine all the kids that she has stressed out during her career. It is absolutely dangerous as we are taught to drive in a calm state of mind as taught by tecnic themselves.I will definitely be spreading the message to never book with this instructor unless you want your child to be abused and traumatized. I sincerely hope that tecnic takes action against this immature, unprofessional bully masquerading as an adult.

It takes forever to book classes with Tecnic and the customer service line is always busy. It is quite expensive for the service provided. Some instructors are very professional and helpful but if possible avoid lessons with instructor Lussier Suzelle who is extremely disrespectful & unprofessional. I had 2 hours with her and she literally yelled at me several times, called me senseless person and questioned my intelligence and clearly told me in the face not to take any more classes with her. She didn't even bother to explain herself once, but kept changing songs in the car and enjoying her time.I hope Tecnic will do something to improve their service.

The absolute worst customer service I have ever seen in my 48 years on earth. It's mind blowing. If you are considering this place, ask the person closest to you to slap you around a few times first.EDIT: You replied saying you don't have my name on file which is hysterical. I paid for my son, Luciano Bossa, who is still ongoing at your school. I guess he doesn't exist either? SAD!!!!

I don’t go here anymore, but I had to leave a review because of how awful my experience was. Making an appointment is like pulling teeth here. You have to wait for weeks for an opening, or if you call you’re left on hold for almost an hour.Also, Lussier Suzelle is an awful driving instructor. She just gets angry with you for no reason, she seems to assume you should know how to drive from the first lesson. She shames you for being too nervous at the wheel. She doesn’t teach you anything at all, I learned nothing from the two sessions I had with her. We just drive. She’s unclear with her driving directions. Example: she told me to go left. So, I turn on my flasher to turn left. Then she gets upset and tells me to go left now!! But I can’t, we’re stopping at a red light. Turns out, she wanted me to go into the left lane. It was a whole mess.This whole experience absolutely ruined driving for me. I have not been able to get behind the wheel since January, which was my last session with her. I don’t know if she still teaches there, but my confidence was destroyed for months.

I am putting 5 stars here for my instructor, Chentouf Sallah eddine.He is the best driving instructor there. Very friendly, but also direct when it comes to teaching. He will definitely make you improve.

Just graduated from my Moto Driving Course with them.I must say that service was great and prompt. I was always able to get hold of someone on the phone when needed and that instructors were knowledgeable and courteous. I also want to complement the flexibility. I called several schools before calling TECNIC, and they were the only school able to accommodate my request at the end of the season while making sure the deadlines are respected,

Highly not recommend! Don’t ever come to this school. I have very bad experienced when it comes to schedule my session in car! First it took so long to answer the calls, secondly they keep saying no available spot,, they keep saying next month next month until it’s been 5 months still no available schedule…wasting your time to wait! Until I decide to cancel and file complaint in consumer protection!

I had a very traumatic experience with Racz Christian, who demonstrated his lack of patience through angry verbal and body language. He would constantly sigh, and whenever I asked him a question, he would answer dryly yet angrily. I ask questions because I want to learn, but his disrespectful tone and behavior hinder my progress. On the other hand, I had classes with Jean Rivard, who guides students productively and joyfully. I appreciated my classes with him and would recommend him to future students!