Access Nova Scotia Sydney

I understand they are busy" with phone calls as I have gotten to the menu twice only to get transferred to a busy signal in a 1/2 hour time frame. I think to book an appointment should have been something that could be done online. I guess it will be another stand in line for a hour to get into the building."

Made an appointment Sun night and I walked in Mon and I didn't have any wait. I suggest you go online to book an appointment so you don't have to wait. Very friendly staff. Overall great experience.

Have been trying for a week, and for the fourth time, to schedule an appointment to renew my driver's license and am constantly met with a busy signal when calling. Encountering a busy signal on a government line is unacceptable. At the very least there should be a hold queue or, more ideally, the option to schedule/request a callback to have your needs addressed. Nova Scotia has handled the re-opening of government offices, due to COVID-19, extremely poorly and is making it more difficult on residents, and employees, than it should be.

Wait times could be a lot shorter. Best to book an online appointment. Get in and get out in minutes. Moving to a new location in 2025. Seventh exchange.

During the pandemic it is appointment preferred, but still arrive 20+ minutes early and let them know you are there. There is a guard at the door checking preregistered names. They do have walk-ins, as scheduling allows, but those with appointments have priority. As a walk-in you could be in line for 1-2 hours depending. Once you get to a counter, service is friendly efficient and very helpful.If you are nearby in the area in advance of wanting to schedule an appointment, it i. Easiest to drop off a call request form. The have preprinted forms there. You fill in the day, time of day you would like, and a call back number. Nova Scotia Access will then call you to confirm scheduling an available day and time. To call Access Nova Scotia to make an appointment can take a long time to get through. It took me 45 minutes of non stop repeated dialing. Sometimes you get transferred only to get a busy signal. As long as it rings or you are on hold with music or messages, you are almost there, don’t hang up. If you get a busy signal at any point, don’t be surprised, hang up and start again.

Make sure you give yourself atleast a 20 minute wait while you enjoy the their warm hospitality :) and very friendly staff

I made an appointment or would have to wait over 2 hours.Covid is alive and well. i get great service hereemployees are very nice if you approch them in a nice maner

Good local spot in in Sydney with helpful staff.

Thank you to Access Nova Scotia for making my transition to being a permanent resident so pleasant and easy.It was very quick, no line ups or long wait. I dealt with a charming lady from Antigonish who walked me through the process, a great experience.I know I made the right decision to move here.

VERY FRIENDLY STAFF. MY CASE WAS DIFFERENT, BUT THE LADY CONSULTED TO HER SUPERVISOR AND I GOT WONDERFUL SERVICE.