Joaillerie Julianna Isabella Inc.

Unfortunately I had a very poor experience with Julianna Isabella.The earrings did not fit the hole on my ear that I wanted to put them on. I went in to see her and she was supposed to get back to me with a quote for a custom order. This is when it all went downhill and she ghosted me and completely stopped answering my messages for weeks.After 2+ weeks of no answer, with no apologies I am told I either need to wait longer or to cancel my order. I asked for an order cancellation confirmation and to this day I have yet to hear back from Julianna.After ghosting me I gave up and decided to wear the earrings on another hole. The next morning a diamond had fallen off (this is from 1 wear, I have a silk pillow case for context). I informed Julianna of this, but she could not care to answer (it’s been weeks again). This is not to mention that from the start the clasp on the earring was very tight and difficult to manoeuvre.Ignoring clients is never acceptable, on top of that the quality is simply NOT there. What a disappointment. Does not care once the sale is made, and that’s just bad business. Biggest waste of $500, which is a lot of money and I honestly feel ripped off.

She is the BEST jewler in town! Not only is she the sweetest person, she is so talented!!!! She created a beautiful remodel of my dated engagement ring. I can’t believe it’s mine!!!! I’m in love with my ring!!! Thank you for taking my vision and turning in to reality! I can’t wait for my next project with Julianna!

Julianna created the MOST stunning engagement ring for me! She did such an incredible job and worked closely with my partner and my mother to create an incredibly meaningful piece for me. I am so happy with how everything turned out - she truly is an amazing business woman! She is kind, caring, and dedicated to working with her customers to make their vision come to life!

I've worked with Julianna on a few projects over the years, particularly designing and re-designing sentimental pieces.When my youngest daughter was born, she helped me re-create a scattered diamond band from an old butterfly pendant and we also made a necklace with their initials and a pave diamond star. I wear this band and the chain daily.Most recently, I inherited some chunky gold earrings from my grandmother after she passed. Very 70s and oversized. They did not suit me, so I brought them to Julianna and she modified the set into two of the most beautiful heirloom pieces - a pendant paired with a thick chain and a bold squared signet ring - that will eventually be passed down to my daughters, beautifully engraving them both with a special saying.She also re-designed an antique jade & diamond ring into the most stunning floral 'matriarch' ring, incorporating the mismatched stones and extra diamonds from several other pieces belonging to my mother & both my late grandmothers, combining it all into the most perfectly imperfect ethereal high end design.I've found my jeweller and I look forward to many future projects together.✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨

I have bought a few pieces from Julianna that I adore and wear everyday. She also designed my wedding band based on a few ideas I had. Her quality and workmanship is excellent, not to mention she’s a charm to work with! Highly recommended

Julianna made the most stunning custom engagement ring and subsequent wedding band for me! She is incredibly talented, the quality is INSANELY PERFECT and she is a joy to work with. We are forever grateful and hope to make many more purchases over the years.

My engagement ring is a custom Julianna Isabella design and I smile every time I see it - it is absolutely stunning!!! I knew as my fiancé got down on one knee and I saw the Julianna Isabella box that I would not be disappointed! I would totally recommend visiting Julianna, she's such a sweet person and is truly an artist who designs pieces that you'll cherish forever!

I reached out to Julianna for a very sentimental ring restoration project. She listened to what I wanted and gave her input on how to make my vision come to life. Today, I picked up my ring and it is more then I could have imagined. She truly listens to her clients and has exceptional quality of work. I am already planning what the next project id like to work on with her! Thank you so much, Julianna!