Kensington Agricultural Services

We bought a slightly used New Holland Boomer 3 cyl. diesel tractor at KAS and it has been great for at least 7 years now. Mowing our acre+ of grass in summer and blowing our long lane in winter. Starts even in serious cold. Started stuttering a bit this winter so I contacted KAS and Tyler zeroed in on the issue immediately. Was the rear fuel filter behind the wheel. He gave me instructions and I replaced it, now running like a top. For occasional maintenance, they'll pick up the tractor and return it with a float truck.I highly recommend this local PEI-owned and run company.

Very friendly knowledge staff

This place is awesome to shop

I went to this establishment hoping to support local. I walked into the sales area around 915 looking at potentially purchasing a lawn tractor and a snow blower, if the price was fair. As there were no other vehicles I. The lot I figured that I would have undivided attention. I was greeted at the door by someone who briefly walked passed me and out the door. I shrugged it off and walked up to the counter, waited about 10 minutes, then walked area the whole building, and I realized that there was absolutely no one in the building. I thought this was weird as I had full access to the gift shop area and or anything in the building. However, I am an honest person so I just stood there and waited another 10 minutes. As I still haven't seen anyone, I figured I would go outside and check the prices on the lawn tractors myself. Unfortunately, they were locked up and I could not make out the prices. I then returned into the building in hopes of help, waited another 5 minutes with no avail, gave up and went home. I really hope this is a one off for the boss's sake.

After having purchased a piece of equipment from Kensington Ag, I was really taken back by the poor communication from their sales group, when I voiced my displeasure to a manager I was met with hostility and clear lack of desire to work with the customer in any way. I will shop elsewhere in the future.

Picking up parts for my tractor...Staff is very helpful

Earlier this week I answer an add Kensington Agricultural services posted in tractorhouse on April 5,2023, l emailed and received a email from tractorhouse that I would hear from above mentioned company and didn’t. I then called above mentioned company and talked to a salesman at 9:00AM may 3rd , he started that he would look into it and call me back with the number I had provided him.He didn’t ,so I again called the next day may 4th at 2:08PM and talked with the same salesman who stated to me” I haven’t gotten around to it yet” so I told him never mind I would go a different route.That route was to purchase a nos remote from McFARLANES’ retail & service center in Sauk city, WI saving myself $36. I then gave a Facebook review with above information stating to judge for yourself it was a personal problem or bad service. I received a comment back from someone at above mentioned company stating “thanks for the feedback, Wayne.Sometimes it takes time to locate an aged item such as this in storage on our complex. We aim to follow up with our customers in a timely manner” then they either took down the Facebook reviews or blocked me. So in the end they got one star because they saved me $36 by going to a business that answered promptly and had a better grasp on their inventory Thanks again McFARLANES’ retail & service Sauk city,WI

I bought a used skid steer from this group, it was advertised as “gone over and ready to go”. When my unit was delivered it had a park brake that didn’t hold, a hydraulic tank drastically low on hydraulic fluid, an air filter jammed packed full of dirt and straw, lie engine oil, pedals with holes in them, and work lights burnt out in the front and completely missing in the back, just wired flopping around. I would expect those basic maintenance needs not to be over looked when “gone over” prior to sale.

Very friendly and helpful

These boys know their stuff.