Planet Fitness

Everything is great, but have a pet peeve to address. Come on customers/members, do you really need to leave every sink counter area to be soaking wet where you wash your hands? It looks like someone took either a shower or a bath at the sink. I generally prefer to be not sarcastic, but will if it's the only way to get my point across. First impressions, it looks Inconsiderate of the slippery/watery Mess left behind and borderline unsanitary. Respectfully, please pick up after yourselves.

It’s a good gym overall. Better then GoodLife for sure! They have massage beds and everything if your a black card member. I would definitely recommend getting a black card. It also gets busy at 5-8pm so avoid those times.

A Refreshing and Futuristic Gym Experience at Planet FitnessAfter 20 years of disappointing service at the downtown market location of GoodLife Fitness, I made the switch to Planet Fitness, and it has been a game-changer. From the moment I walked into Planet Fitness, I felt an incredible sense of welcome and belonging. The gym's culture, affordable prices, exceptional staff, and state-of-the-art equipment have truly exceeded my expectations.One of the standout features of Planet Fitness is its welcoming and inclusive culture. The atmosphere is warm and inviting, making it easy to feel comfortable and motivated to achieve your fitness goals. Unlike my previous gym experiences, Planet Fitness has created an environment that fosters a sense of community and support, which is truly refreshing.Speaking of affordability, the prices at Planet Fitness are fantastic. It's refreshing to find a gym that offers exceptional value for the cost. The membership rates are reasonable, and the variety of amenities and services provided make it even more worthwhile. Planet Fitness truly understands the importance of making fitness accessible to everyone.The staff at Planet Fitness deserves special recognition. From the friendly front desk personnel to the knowledgeable trainers, they go above and beyond to ensure that every member feels valued and supported. Their dedication to providing excellent customer service is evident in every interaction. I appreciate their willingness to assist and offer guidance whenever needed.The gym equipment at Planet Fitness is top-notch. It's unlike anything I've ever seen before. The modern and futuristic design not only adds to the overall aesthetic appeal but also enhances the workout experience. The wide range of equipment available caters to various fitness preferences and ensures that there's something for everyone.In summary, I cannot recommend Planet Fitness highly enough. This gym has provided me with one of the best fitness experiences I've ever had, surpassing my previous 20 years at GoodLife Fitness. The welcoming culture, affordable prices, exceptional staff, and futuristic equipment make it a standout choice. Whether you're a seasoned fitness enthusiast or just starting your fitness journey, Planet Fitness has everything you need to succeed. I am proud to call Planet Fitness my gym and look forward to continuing my fitness journey with them.

Overall experience is OK. But customer service is definitely below U.S. standards. The gym can get busy. The cable machines and extensions are in need of repair, adjustment, and/or alignment. The smith machines are almost always occupied and some users tend to spend more time chatting or taking selfies or videos while others are lining up to use the machines. The water fountain needs repair. The bathroom & change areas need more regular attention. No paper towels are provided in bathrooms.

yeah - nice enough gym for the money.. that is the key. I think the value is good. Place is pretty clean - machines are good. But I echo some of the comments below, staff are not friendly. The vibe I get is that my question is a hassle.

Staff are very friendly, however in terms of a gym, they're too many underutilized treadmills-like machines. What I've experienced is from 5p-10p all the free-weights/ bench machines are packed even with people doubling-tripling up. Ventilations can also improve, the smell of old sweat is everywhere, its only spring. Probably going to finish up the year and find somewhere else.

This location is very clean, has lots of machines and free weights. Staff is very friendly and helpful, it’s never too busy where you can’t work out. It’s definitely a gym worth joining much better than GL and Shit4less. Would highly recommend them to family and friends!

The gym is clean. I would say Staff are mostly friendly. As for the crowd, some aren't really working out, more than a couple of times i have seen people here playing and goofing around, it just kind of ruined the atmosphere somehow. Today , May 31st at about 7:00pm, at the Women’s Changing Room, a staff was trying to clean the mirror. My stuff , water bottle , cellphone and my bag is close to it. She sprayed the cleaning agent all over, she could’ve wait a little bit for me to finish changing , cuz i am just tying my shoes and i should be done like in 2 minutes.But Nope, kind of insensitive that someone is there and you’re spraying all over isn’t it? It’s just a turn off, I had a very good experience at Gerrard location and I go here because this is closer. Overall, still pretty decent.

It is a place to work out. A white male staff member refused to assist with controlling the 30 min workout area by having me deal with other clients myself. 30 min work out and 15 min ab areas being taken up by people who are not following the rules making it impossible to get a quick 30 min or 15 min workout as per what was sold to me. I took the black card membership so I could travel to different clubs and use the massage machines along with the regular option of getting a fast workout when I need to.Have considered canceling if things don't improve.