Toys'R'Us

I popped in on November 4 to find a gift for my 9 year old. As always Toys R Us seemed overwhelming full of options but I had an idea. Somehow the staff knew exactly what I was looking for and where to find it. The two staff members at the front treated me in such a friendly way, reminiscent of in the small town where I live, chatting and offering a catalogue so the kids can make a Christmas wish list. I had a really great experience and am happy with my purchase.

Had a wonderful experience here today! Amanie helped me out she provided phenomenal customer service! Store was also clean and organized. Best location in the city.

Love the collection of toys there! The staff was able to direct me to the exact toys I was looking for without much effort. Definitely would return there next time I need items for my infant.

Always a great place to go inbetween a very large selection of toys, game's, puzzles, posters and more. With friendly knowledgeable staff ready to help answer questions you might have or help find what you are looking for. Perfect place to go for lego and hot wheels alike.

It's my favorite place for kids shopping. There are lots of options to choose for your loving once gift.Recommend this place to my friends, relatives, and visitors .Very clean and affordable prices.Good customer services. All the staff is super helpful.Excellent guy's

Great place in NE Calgary. Friendly & good customer service

Wow amazing customer service!Everyone in the store is so nice and caring. We had the best experience shopping for our baby in this branch. Thanks for this great service

I was at the Sunridge Toys r us today and I have to say that the service I received was so amazing. Tammi was so extremely helpful. I was absolutely clueless about a birthday gift for my nephew and she helped me find everything I needed. She was patient and didn't rush me and answered all of my questions. She was so knowledgeable. And she was even so good with my kids! I will absolutely shop here again. Such a great experience.

Had the BEST experience at Babies R Us/Toys R Us off 32nd Ave NE, Calgary AB! My husband and I are expecting our first baby in May and were out doing some shopping with my mom this morning.The lady working in Babies R Us (Karen) was so informative, cracked a few jokes, gave us a few great tips and was so friendly! Then the cashier asked about our registry, asked if we had received the $25 off coupon and the free swag bag when we signed up (I was unaware of both of these perks) I said no to both and quickly found the email for the coupon and they grabbed us a swag bag! The guy loading up our truck with the bigger items was even amazing and friendly! Super impressed! I wish I caught the names of the cashier and the warehouse guy but they were both amazing!Amazing customer service, can't wait to finish up our shopping there!

Update: still my favorite Toys R Us. Nick is still there and always being helpful. He's always willing to check inventory and look in the back.This is one of the best Toys R Us in town and it's due to the staff here. Often, when asked, they are willing to take the extra step to help you locate a toy or find out if it's coming on the truck. I didn't even know they have the ability until they offered to check for me.One outstanding team member is Nick. He is always patient and helpful. He is always positive and goes out of the way to help me. Nick never simply responds with no. He always offer solutions and options. I feel like he genuinely enjoys helping people. When I see him in the store, I usually make a beeline to him to ask for help as he always tries. This toys r us is lucky to have him.In terms of hot items, I have found many such toys here so it's one of my main check-in locations.