Camera Kingston foto source

Great help, passport photos are done well so you don't need to go back for retakes. I'm having video transferred from VHS to a thumb drive and they've been excellent with their advice.

I've dealt with CameraK for 40 (forty!) years, so it saddens me to report my first two unhappy experiences. Both involved a repair estimate on a camera. I waited 2 weeks, then called them. My problem wasn't that they were unable to provide the estimate I thought I was paying for - 'we will have to send it away, at least $200', but the argumentative nature of the counter staff. Never would that happen with Don or Jock. Maybe he was having a bad day, but I wasn't interested in sharing. Postcript : Fixed locally, over the phone.

I love the old man here. The stuff here was friendly and we had a small chat while arranging my passport photo. He shared me a story of his father during the WW2, the experience was nice.

The product is fine. The price is more expensive than elsewhere but supporting a small business is important to me, as somebody whose family owns a small business too. Unfortunately, the customer service is lacking. I was absolutely shocked at the rudeness, disrespect, and snark that came from the older bald man working at the store. He should spend less time talking and more time listening instead of coming off so horribly. I hope he finds peace in his life and peace in his heart so that he can treat people more kindly, and until then, I should hope that he is kept away from the front desk so that no other customer has to listen to him belittle them. Very disappointing. The good news is almost every other person I’ve dealt with has been pleasant and kind but this old bald guy has really soured my experience of Camera Kingston going forward.

Reliable, though a bit pricey. Staff is helpful. For a photo store I could do with better lighting, but that is just a knit picky observation.

What’s the point of shooting with film when the only camera store in Kingston just scans negatives and prints from the digital copy?May as well shoot digital.Dropped off some film 2 weeks ago and was told they need to send it off sight for processing and prints. They said it would be one week. So I came back after a week and they said it hadn’t returned yet. They told me to come back tomorrow. I returned 2 days later and they said it still hadn’t been processed but they’d do it right away. I asked if it had been sent yet and they said they didn’t need to send it anywhere, they could process it in the store. I explained my confusion and they had no explanation. So they told me to come back today. So I called and they said it’s ready for pick up. So I went. And when I got there they told me it still wasn’t ready.They said they processed the film but hadn’t scanned the negatives into digital copies to print. I told them I didn’t need them scanned, I just wanted the prints. They then explained they can only print from digital scans. I told them this entire experience was very disappointing and this was not explained to me when I dropped off my film for processing and prints. The guy said nothing. So I told him just give me my stuff back and I’ll leave. He said “ok, that’ll be 10$”. I asked “for what?! you didn’t do what I asked you to do!” But he and they processed my film. So after more than 2 weeks of waiting, 3 visits to the store and 10$, i have negative prints. Great use of my time and money. Never going to this place again. Customer service, communication, organization, quality of work, all one star. Pretty embarrassing actually. But when I look around I see they’re the only camera place in Kingston so I guess that’s why they’re still in business and able to operate with complete disregard for customer satisfaction. I hope some Queen’s drop outs open up and camera store and run these guys out of business. Wouldn’t be hard…

Ilia was very helpful and answered my questions with ease. His knowledge of camera lenses is extensive. It's rare to see a younger person working in a camera store these days. Give that man a raise : )

Kingston Camera is outstanding for service,knowledge, quality and expediency. We have had several occasions this spring and summer where Kingston Camera not only exceeded our expectations but delivered quality service quickly. The sales staff are knowledgeable and friendly and are more than willing to go the distance to make sure that what you are looking for is attainable. I trust them to do the best job they can.

This is the only camera / photography store in town or near Kingston. The staff are friendly and know their subject. If they don't carry what you need they will order it for you at a good price. They have a full range of printing services...I got my passport photos there. I am going back soon to get a travel - friendly camera.

I would never go back. The worst customer service I have ever experienced.1) the old bald guy made an incredibly unprofessional comment about punching someone if he had to do baby passport photo... As I was standing there waiting for my baby to have his passport photo done.2) they have no tracking for the passport photos. They keep the photos up front for anyone to grab and some random person now has my baby's photo.3) I had to pick up something today for someone else and when I walked into the store I was the only one there. The old bald guy saw me and walked away from the counter to the back and didn't acknowledge me at all. They were all chatting away at the back and when he came my way again towards the till, he then turned back again to chat with the others without acknowledging me at all.When I went over to the back part and said hello