1Eleven

It’s the truest rate I can give to such a place like this. The quality and the rent doesn’t match with what they offer and you really don’t get anything in return! The furniture quality is very low. Also the unit itself doesn’t have much to offer. bathroom nearly was collapsing on a weekend and they didn’t send anyone for repair such an emergency request and I couldn’t use my bathroom for two days because the water was dripping from the cieling.my stuff, my food disappeared couple of times in the lobby and in the gym. Also one day someone suddenly opened my door and when he/she found that i am the unit he/she closed the door immediately. and when I requested to check the cameras by contacting their email I heard nothing! What is the point of the surveillance camera when you can’t use it? Is it a scam for getting more money? I am really disappointed!

Really horrible place to live, it's the only residence I know where some members of the staff threaten the residents to send their files to the immigration agency, the apartments are aging and the building too, the electrical system is not reliable or even dangerous, when it is not the wifi networks that disappear for hours, it is the electrical outlets that have a problem, the number of people who smoke makes cohabitation difficult, in addition to multiple alarms ringing at any time, let's not forget that you pay for water and electricity but you also have to pay to use the washing machine and dryer while you are already paying for the resources and energy that the machine uses . also we have the allocation of roommates, which I assure you can have a really harmful consequence in your life, if you are looking for a place to start your university life in peace, I strongly advise you not to set foot there for reasons of security . This choice of residence is clearly what can be called a bad decision.

- 24 hours notice to enter was not given multiple times. I once only got notice at 11 am for entry that was supposed to happen that same day, sometime between 8:30 and 4.- Management was very unorganized and would often not respond to emails or phone calls, making it difficult if you were unavailable during their in-office hours.- I agree with the other reviewers that the way they handle financial issues is unprofessional. I was following up for a month, and they were completely ignoring my emails.

Doesn’t even deserve a one star. If 0 stars was an option I’d choose that one. Wish we read the reviews before. Do not come here!!! Do not stay here!! Management here is terrible they treat their renters horribly !! I’m warning you!!

Despite the poor ratings I was willing to give this place a chance. FOR PROSPECTIVE RENTERS, DON'T DO IT. Had a confirmed appointment to view a specific room. Received an email confirmation of the appointment. Drove 4 hours round trip for this appointment and the person at 1 Eleven wasn't even aware of it, did not have the room I was coming to see available. Can't blame the person who received me, they were not made aware but the ADMIN person I communicated with didn't even bother to inform anyone or schedule the visit, nor bother to arrange for me to see the unit I had clearly requested. VERY UNPROFESSIONAL and quite frankly, UNACCEPTABLE. If they treat prospective renters this way, I would hate to see how they treat you after you've signed a lease.

Although I have lived there happily for a year, but the previous reviews about the management and their issues with handling financial issues is absolutely true!I have left there on August 26 with a promise from the management to reimburse me for $250, by the 8th of September! I have been following up since then, with no clarity or transparency about when will I receive the amount, and for the last week they have been ignoring my emails. Despite of explaining several times the urgency of this matter!Another fun fact: Before leaving there the management had the audacity to ask me to leave my apartment one week earlier, in a return to leave the apartment without cleaning, so they actually have the time to clean up for the next tenant.

Maintenance:The management uses air freshener that causes migraines. The VOCs in the heavy scent can't be good for health either. Do not risk your health by living here.Property:old hotel rooms, so naturally have old dusty furnitures, but at least they work. Surprisingly new and well-functioning kitchen faucet, which is pretty much the only nice thing.Bad noise isolation.Amenities:Unclean gym and study room. Very common to see takeout food packaging and drink bottles just lying around. No wipes in the gym.Packages and mail:They will be stolen.

My friend had a horrible experience here. Bad management. Not helpful, does not compensate, is difficult to communicate with.

I really enjoyed my stay here.- The location was perfect, right in downtown which means different destinations are within walking distance. Very close to the canal, if you are in the mood for a stroll or bike ride.- The services and amenities are also well-maintained; washrooms, gym, laundry, kitchen, and study room are always clean and inviting.- I lived alone in a corner room which was really nice. the size is perfect for one or two people, not more.- The staff is always available by phone or at the front desk. they are very helpful and accommodating. I couldn't switch rooms for the end of the lease cleaning, so they allowed me to stay in my original room until the end of the lease, which was a great help.- Some miscommunication happened, I was not informed that I was granted the request to stay in my room without switching. I had to take a day off work to prepare for the move, but when I called they said that I didn't need to move. A quick email or phone call would have been nice.- I would stay here again.

Don’t waste your money to live here when you can use that to pay for a larger unit in centertown with better services. Recommend Claridge Loop1. They never give us the mailbox key. Have to go down to ask them for the key. Sometimes the package is super important but they are away.2. The room is super small + no kitchen. Have to use the hot plate instead3. Double room has no door4. The payment system is bad. Sent lots of overdue when I already paid