CHANGE Lingerie

I used to love this store, but had an incredibly disappointing experience today that I had to share. I am down to one bra and desperately needed new ones. I came in as I roughly knew my size but wanted to be resized. The employee ignored me for the first 7 min I was in the store. She was clearly talking to someone she knew as their conversation seemed more personal than professional and went on for the entire time I was in the store. When she finally asked me if I wanted a change room, she asked my size and said I had grabbed the wrong size (normally they help me grab the right ones). She did not offer to resize me even though I mentioned it had been a while. She did offer to go look for something in my size as all of the ones in my size are in the back. She came back and gave me one bra and said that was all that she could find. This has never happened to me, I am often given 3-4 choices.She then went back to talking with her friend. The one bra she gave me was not the right size (I did need to be measured) but she was still talking with her friend and ignore me. I got changed and left.I won't be returning. There are hundreds of stores that fit A-C cups and only a few that fit bigger sizes. The reason I go to Change is for those bigger sizes. If your employees are not willing to even look for me (because my size isn't out on the floor) than you don't deserve my money.

Bra and swimsuit shopping has always been an absolute nightmare. Until, I went to Change in Oakville Place. Reham was super helpful in not only helping me find the perfect fit, but also making me feel comfortable in my own skin. For a change I actually had FUN bra shopping and ended up leaving with a new swimsuit and bra as well! Amazing customer service! I'll definitely come back again!

I had a lovely experience bra shopping today. I missed the sales associates name but she’s a brunette and was wearing a blue top, around 3-4pm?I have never been fitted before and I needed a specialty size. She was so sweet and so attentive. I don’t usually leave reviews for retail stores but her customer service was amazing. Because of her I will definitely be a returning customer.

On Tuesday, January 22 around 11am, I was helped by the most wonderful staff member at Change Lingerie in Oakville Place Mall.I came in to browse, but due to the 10/10 customer service I received, I ended up leaving with 3 perfectly-fitted bras. It was such a pleasant shopping experience, and I cant wait to go back!Ladies, this is the best place to get your bras!

... Being... Errrrr... Blessed" in the chest department has a tendency to make shopping for anything remotely comfortable excessively difficult. You get very used to stores attempting to stuff you into sizes that are nowhere near reasonable for you

Another successful visit getting bras that are comfortable and actually fit! The staff are incredible and helped you the entire way to finding your size and bras that are meant for you! I will definitely go back!

Incredible experience! I've always felt I was wearing the wrong bra size, but I'm on the thinner end and most stores don't carry band sizes lower than 32. Please go here if you're in the same shoes---- they carry 28 bands (60 in European sizes)! The fitting experience was just wonderful; Maria was so surpassingly kind and wonderful. She measured me to get my band size then brought several cup sizes to see which one was best. I always thought it was normal to be able to see the bra lines through a shirt, especially the top edge of the cup--- when Maria fitted me in the right sized bra, you couldn't see any bra lines at all! I will be purchasing all my bras from this store from now on, and I highly recommend everyone to check it out.

Firstly, I would love to thank the amazing staff at CHANGE at Oakville Place. You folks and this company changed my life. Before my breast reduction this was the only place where I could purchase a bra that fit and actually did the job it was supposed to do. After the reduction, although I can now shop at more locations, I still stick to change because of the phenomenal service and unprecedented customer service. Thanks to the change sports bra after about 10 years of being afraid to run, I am running again and my breasts stay where they are supposed to be. I have tried many bras and no others begin to compare to the products you'll find here! Thank you <3

Being large busted with a slender ribcage .. this is the only store I can find bras and bathing suits that fit me and are pretty. Quality is amazing - last me 2-5+ years.The ladies are all very attentive and great at making sure I leave completely comfortable.