Canadian Tire

Abuse of the elderly & disabled. Car window smashed by mechanic when service required was tire repair! Please steer clear of CT autorepair.My elderly mother and disabled brother took her car in for tire repair approximately 3 weeks ago. They dealt with an individual named Kevin. Left the car at the shop for 3-4 hours, upon returning, the tire repair was completed, however Kevin shattered the driver’s side window upon attempting to lower the window.Initially Kevin denied the entire incident to both my brother and mother, assuming neither could understand due to being disabled and elderly, resp. Due to my brother’s persistence, Kevin finally admitted to shattering the glass. He placed plastic over the driver’s side door, and ordered a new window and parts (as he destroyed the mechanism due to forcefully trying to lower the glass!). HOWEVER - despite admitting to destroying the window - upon ordering Kevin charged my mother $532!!! And refused to repair the window!!!!!CT is already a company upon bankruptcy. They cannot afford customer service that entails destruction of property, abuse of elderly & disabled customers, staff that hardfaced lies and charges for services that were not requested - after admitting to destruction of property due to their own incompetence.My family has been a customer of CT auto repair at Kanata Centrum since the 90’s. This destruction of my mothers car and abusive customer service is unwarranted, particularly in the context of the loyalty that my family has displayed for this company.I have called the store numerous times to speak to a manager - in order to remedy this situation. My mother has been driving her car in the Ottawa winter with nothing but plastic covering her window for approximately 3 weeks now, as the window and parts sit at the auto repair dept. The store customer service repeatedly tells me the manager is not available or on a break. Pathetic and unacceptable.Please avoid CT autorepair at all costs. If we could give 0 stars we would - after this terrorizing and traumatic experience.

This particular store is way better than my last visit.Staff were constantly offering people help.The cash/self chk out needs to get sorted out.Pleasantly surprised, will go back.

Never ever bring your car to this body shop. I’ve gone here only for the convenience and I will now wait however long it takes to get an appointment with an independent body shop. Every time, not exaggerating here, I’ve brought in my car, I’ve left with one problem fixed and a new problem. On a few accounts I’ve brought the car in and have been told they drove my car , but didn’t see or hear anything. Is their testing just driving in and out of a parking spot? The straw that broke the camel’s back here is bringing my Suburu to the dealership mechanics for transmission issues for them to tell me my transmission fluid plug was hand twisted closed, not torqued. As the service employee said at Canadian Tire the last time I was there, “You want a job? You just need a pulse.” And the quality of their “work” shows just that.

I love this location. The store is always well stocked, and there hasn’t been a single time when I could not find what I was looking for. It is the place to go shopping for Christmas decorations, outdoor lights, and everything else Christmas related. The staff is normally very knowledgeable and helpful.Although I like the store, I’m less enthusiastic about their auto centre. Every time I took my car there for a routine oil change and checkup, they would convince me I needed “urgent” break servicing. I’m not a mechanic and I do not know whether the car actually needed that service. But since I started taking my car to a Honda service centre, their mechanics have always found my breaks in good shape.

Great store, fairly well organized, responsive staff, full stock of items, and phenomenal customer service. Olivia C in returns went above and beyond to help us figure out the best way to return an item. The issue was not resolved because my spouse forgot his phone but she gave us next steps and was a an absolute delight. Thanks Olivia!

I arrived on site at Canadian tire in Campeau Drive at 2040 ask the appear to be a manager of the garage and get a quick look at my passenger front door window just so I can put them up for the night and go home since I am on the road with no tools he disregards my question/concern of my window and says no one and say can do that job and he would take more than 20 minutes to take the door panel off just delivered the window and with the door panel bag on as they are three staff, including himself standing in the garage, doing nothingThank you Kay entire for your very helpful inquiry and care of customer service. This is the reason I do not shop McCain tire and I rather go to Walmart where they know nothing about cars but are willing to help.

We got our Cuisinart coffee maker from here, and it is one of their tested products. It is amazing! Brews great coffee. I'm glad we trusted the tested mark.

This store is where I usually do my shopping. Two weeks ago I bought an expensive vacuum cleaner for curb side pickup. The store shamefully passed me an open box missing parts and the user manual. Unfortunately I realised this fact late after using it and I think there is nothing I can do. I wish there was a good level of honesty not to pass a customer an open box to get it out of their inventory. SHAME.

DO NOT GO TO AUTO SERVICE HERE!I took my 2022 car to this location for a simple safety check for Uber and when I went to pickup my car they told me to bring it back the next day to make sure the wheels are tightened. Interestingly as soon as I drove off my break light was “mysteriously” not working even tho they said I passed the safety checks! I’ve never seen a break light go out in under a year, so Im assuming they replaced the light bulb with a broken one only to charge me when I go back to check the tires! I suspect this because the bulb didn’t seem to be an OEM when I went to fix it myself! Also this has happened to me before multiple times at Canadian tires where they forgot to close the engine cap or something and the engine light would come on! Please make sure to check everything when you pickup your car from the mechanic or just avoid going to random places and find someone you trust!Also, I lost my safety paper and they refuse to give me another copy even though they told me over the phone that it is possible for me to pick up a copy! The supervisor at the auto center is very rude and unprofessional and was yelling at my wife for no reason! They keep telling me to pay another $100 to receive the safety check certificate again. I will never set foot in this place and highly suggest you all to take your business elsewhere as well.