Middle Sackville Veterinary Care Centre

First time going to this vet clinic and was not very happy with the service. My dog was in there because of a bladder leak and once the Dr. Was told what was going on she took my dog out back to see if she could collect a pee to sample. Returning 5-10 minutes later with no luck gave me a 2 perscriptions and said i was done. When paying at the counter i was told it was going to be $228.00 and when i questioned the costs the first one was a $97.00 charge for an Office Exam and Consultation which was not done in my presence. When i questioned that i was told that the exam was done out back when she took my dog for the 5 minutes to get a pee sample which i dont beleive was done. I was not told she was going to be doing an exam, when the Dr returned i was not told and exam went good, bad, or was even done. Knowing that my dog is 11 years old and has very irritated skin, teeth that are starting to decay and should be looked at, and multiple skin tags, these issues would have been brought up by a competent veterinarian if the exam was actually done.

We have just moved here from Ontario and needed to find a new vet. This clinic was recommended to us and we are so happy with the care our dogs have received. We sadly had to send our !4 yr old dog to sleep. The vet and staff were compassionate and made this a gentle caring experience. Thank you Dr Sharon Helynck and staff.

Dr. Sharon is highly intelligent, knowledgeable and very caring. She is the only vet that we trust to look after our puppy.

Find any other vet! On one occasion she tried to charge me for services other than what was agreed on. In another interaction I found out later she did a unnecessary procedure on my dog lying to me about its urgency. When I told others about my experience, I found out she has also done this to others.

This vet is lovely. Friendly ,compassionate and knowledgeable staff. Would definitely recommend and so would all 4 of my fur babies

Always a great experience with the staff and Dr Sharon! We switched to Middle Sackville after a bad experience at a different clinic, and it’s been a huge relief to find such a thorough vet that truly cares for our dog and his health. They are always willing to answer any questions we may have, whether that’s over the phone or through email, and they are proactive with contacting us for annual appointments and/or medication refills. Our dog gets so excited when we tell him it’s time to go see Dr Sharon, even when he’s not feeling his best… I trust his judgement :)

Was a valued customer for over 20 years. Well at least I thought. Had a situation with them and they treated me like I was a crook. Showed me no respect!! Took my dogs somewhere else.

I'd strongly discourage anyone from using this clinic for the following reasons:You make an appointment and you need to still wait a very long time to get in. - Whats the point of having an appointment?You are forced to wear masks - if you as a veterinarian are scared of the public you should find another job.Both the vet and front desk staff are manipulative and pushy to try to upsell you. They'll try to make you feel like a bad pet owner because you don't do what they want to sell you.The veterinarian is condescending, boarder line rude and treats you like a mother scolding her child.It may be time for this veterinary to retire, maybe she was pleasant and helpful at one time, but that time has past.The only good feature of this place is it's clean.

Thank You!!! I rushed my dog to this clinic as it was the closest vet to me at the time. My dog got a stick lodged in his throat, he was frantic and struggling to breathe…the team rushed to us once we arrived and took such amazing care of my boy. The did their work and got the stick out with no damage at all! I can’t say enough amazing things about this clinic!

Front desk staff were friendly and exceptional unfortunately the vet not so much, we were there for the last few moments of our dog's life and were told to hurry up, the bill was passed to me before my dog was even put to rest, I was not even given the option to choose an urn.As for the process the vet needs to realize that these pets were part of someone's family. It has not hard to tell that she has been doing this for so long that it has become a robotic motion for her and lost all her ability to be compassionate for the family members sitting in front of their pet well they take their final breathI will never be back .