Banwell Gardens Care Centre

My grandfather is in there and the cleanliness isn't the best smells like pee and not very homey the nurse I usually see attending him is great tho

Smell like pee

Great Care Givers!

never in my life have I ever been disrespected like I have at banwell. They are so mean to employees and as a former employee I was so disgusted by how gross their showers are, like toilet bowl covers broken on the ground, client toilet bowls dirty with feces. I wonder how they ever passed inspection. Some psws treat residents very poorly, for example they will leave them unchanged because it was time of thier break and keep them till after, I will never trust my family in thier care. I know it’s lot of work to have 11 or 12 resident at once but you can’t leave a resident on the toilet for almost half an hour or to belittle a resident to go to bed because you don’t want to have work to do on your shift. Elderly are sensitive to ulcers so it’s important to reposition every 2 hours to avoid them when I was there it will go 4 hours and no one would come to check on that resident. There are never enough wash cloths to clean a resident you are limited to one per resident can you imagine you being cleaned with one cloth... too much elderly verbal abuse. It’s really sad for the amount of money they charge they can make thier facility cleaner or have proper air conditioners.