Cap-it Abbotsford

Excellent customer service. Thanks Chris. Excited to start using the new rooftop tent.

I recently purchased a canopy and rooftop tent here, and the staff (Kris specifically) has been extremely helpful. He went well above and beyond to help me to get my canopy so I can get on my trip on time. Very much appreciated. Store itself is nice and full of cool stuff to drool over. I'm sure I'll be back.

Bought a boat loader from this location. The staff are extremely helpful from pre-sale to after-sale. Kevin took the time to provide valuable advice and suggestions on the installation of the boat loader. I should have had Kevin install it for me, would have made life easier. Nothing but praise for the staff at Cap-It Abbotsford. Thanks guys!Update a year later: had an issue with the boat loader so I stopped in to see Kevin again. He dropped what he was doing, came out to take a look, diagnosed the issue and called other locations to see if they had the parts. Excellent after sales support from these guys. Thanks again!

Thank Kevin for always be there and patient with us when we have so many questions about camping tents and stuff:) we definitely appreciate your time and concern:)

Truck canopy. aftermarket accessories. Tonneau cover. Boat racks. off-road lights and light bars. Bumpers. Bull bars. Winches. Rims. tires. Great staff. Good service

I got my 2021 Ford Ranger this year and needed a new tonneau cover. I had originally order a Bak revolver x4s from a different place (large parts store not to be named) but three months after I ordered it they informed me that I may still not receive in Jan 2022. Ugh- a little more than frustrating - thats a different story to tell. They kindly gave me a refund (kudos to them for no hassle refund) and I headed straight to Cap -it in Abbotsford. I had gotten my undercover tonneau for my F150 15 years ago from there and was happy with their service then. God only knows why I didn’t go back their first this time. I ended up getting their F series cover - which is their rebranded MX4. They told me that they had it in stock at the store and had more in the warehouse (18 of them in fact). What a difference compared to the other store. I picked it up the next day and I installed the following day. And they were super helpful and friendly - just like they were 15 years ago. So yes - great experience - and absolutely fantastic that they had the right cover for my truck on hand and I didn’t have to wait.I will be going back there for all my other truck accessory needs again. Won’t even think about trying anyone else again.Thank you Abbotsford Cap - It!2021Oct05 - update: the bulkhead seal that Bak industries includes in the cover was not quite adequate for my application. Talked to Cap It yesterday and did a quick trouble shooting and got some rubber seal they use for canopies which would be thick enough to fit the gap of the bulkhead. And the nice thing was they didn’t charge me for it. So another kudos and shows that customer satisfaction/service is important to them. Thumbs up again!

Called about their Thule anti condensation mat that was on sale on their website. Guy said they were out of stock and he could see if they could order it direct from Thule for me. He took my contact info and said he’d get back to me. He never did.. I ordered it direct from Thule myself and their sale price was cheaper than Cap-it’s. Their loss, my gain.

Other Cap-it’s including head office were unable to help me in my situation with my Rav4. The guys at the Abbotsford location were able to get my rack installed in a timely manner and done correctly. Thank you guys!