Westeck Windows and Doors | Vancouver Showroom

Amazing warranty service! We ordered all of our exterior doors & locks from Westeck because we found their products were superior compared to others for security. A few years later, one of our locks was stuck due to many years of wear and tear. We called Westeck to come repair it because it is not a standard locking mechanism and required some knowledge on how to repair it. The service technicians were very professional and courteous. After a couple of hours to replace the locking mechanism, I was expecting a big bill. The office called the next day to see how the service call went and advised the repair was completing under warranty. I was pleasantly surprised because some companies would make you pay for either parts or labour after a few years. Westeck said they completely back up their products - which is 100% completely true. After this experience, I truly believe you get what you pay for. Thank you Westeck!

Amazing after sales support! Had an issue with our windows that were installed a long time ago and they stepped up to help fix it. After sales service like this should definitely be considered when choosing a window company. Great service from the whole Westeck team

Our construction company Larch Construction LTD is using Westeck windows since 2015. There are several reasons why we choose these windows company and recommend them to our clients:1. They are locally manufactured - Limited dependency on global delays.2. They look and feel good - Which is very important to our clients.3. The quality is excellent - We haven't experienced any issues since 2015.4. The price is just right - Once you compare the prices and the quality across Metro Vancouver, you will find that Westeck Windows just hit a sweet spot.5. The customer service is excellent - We do business with Massimo and Dennis, and these guys are extremely professional. Their help is unmatchable from the very beginning of the project, while still in the planning phase, during the project, and after the project is finished.We used Westeck windows in multiple project, and one of them, The Burnaby Castle, even participated in the Parade Of Homes 2019.Eugene AverbuchCustom Home BuilderLarch Construction LTD

Service technician went above and beyond. Super happy with the care we received at Westeck for our patio door.

As a Registered Interior Designer in the Lower Mainland area, I collaborate with many vendors, suppliers, trades, contractors and installers. Building a home or completing a successful renovation requires the attention and dedication of all the many parties involved. Customer service from initial quotation through to after sales service is a key component to ensuring not only satisfied customers but happy ones with peace of mind that all the products they have purchased will offer durability and beauty for many years. Westeck Windows has consistently provided excellent customer service, particulary from Dennis Krishna, who tirelessly works closely with myself, my clients and contractors to meet budgets and offer options to achieve key design elements of each project. I highly recommend connecting with Dennis if you are a homeowner, contractor or designer for amazing service and design solutions!

I would just like to thank the team at westeck for their speed of service and professionalism. We had an issue with our eclipse door that prevented us from locking it. Following a discussion with the company a technician came and fixed the problem within 3 hours of the call. This is a tremendous company with great products and even better service. Thank you to the entire team.

We chose Westeck for our new build not only because they make beautiful windows and doors, but also because of the amazing service provided by Greg Pavich. From our very first interaction with him, he was attentive, responsive and collaborative, helping us turn our ideas into a glazing package that looks amazing and fits within our budget. We would recommend Westeck most highly, and suggest you ask for Greg Pavich specifically. He's fantastic!

Very poor response times. They were OK until I pressed for Windows with U-Value of around 1.0 as this was suggested to me by my architectural designer to meet step code. Apparently even their triple layer windows require all the UV coatings to come close. Once I asked for quotes to meet above specs...no reply whatsoever despite reaching out to them several times by phone and email. If you want a company with poor customer service then look no further...

Overall, very happy with our windows. We've had some service calls with Bernd and he always does a great job.

Recently had patio doors and north facing Westeck windows installed in my home. The installation was done by Authentic Installations. The entire process was easy and I would highly recommend both these companies. I will be using them again!